View Issue Details

IDProjectCategoryLast Update
0028144AI War 2Bug - GameplayApr 1, 2024 9:55 am
ReporterJohn Siu Assigned ToChris_McElligottPark  
Status closedResolutionnot fixable 
Product Version5.593 Devourest 
Summary0028144: Stuck at main menu
DescriptionHW: Macbook Air M2
OS: Sonoma 14.3.1
Store: Steam

Got the game today. Went through first two tutorial no issue. But when I changed from full screen to windowed, game stuck.

1. Full screen mode. Changed resolution to my external monitor native 3840x2160. (No issue and beautiful!)
2. Went through first 2 tutorial
3. In tutorial 3, paused game, click setting icon -> click "personal settings" -> "Display"?? -> "Full Screen" to off (uncheck), click "SAVE"
4. Game switch to a small window, showing the in-game setting menu . <-- Cannot click anything, "ESC" does not work.
5. Quit the game. Not sure of command-q or clicking the red dot did the trick. But the game closed after around 30sec.
6. Run the game again
7. Game started in windowed mode, showing the main menu.<-- Cannot click anything. Completely stuck.

I properly can uninstall and manually delete custom folder. However I don't want this to happen again.
TagsNo tags attached.

Activities

John Siu

Mar 30, 2024 1:11 pm

reporter   ~0068151

In windowed mode, buttons still lit-up when mouse over, and tool tips pop up too. But clicking has no effect.

Chris_McElligottPark

Mar 30, 2024 3:25 pm

administrator   ~0068152

In the game's install folder, there is a PlayerData subfolder. Inside that folder, there is a graphicssettings.graphics and a graphicssettings.graphicsbak. Just delete those two files and it will reset your graphics settings, but none of the rest of your settings. It won't affect savegames or anything like that. You can then reopen the game and set things the way you want.

If for some reason you still have issues, or you just prefer to manually edit the config files, you can do so by opening graphicssettings.graphics in any text editor, to set the resolution of your choice.

For fullscreen and windowed graphics settings, bear in mind that they use different fields. The windowed version lets you set any arbitrary resolution, while the fullscreen version chooses from a set of common ones, plus whatever your monitor reports as valid for itself.

If the game isn't handling mouse clicks properly in windowed mode, that may be a bug in unity, or at the OS level, I am not sure. I would just stick to fullscreen mode if that's the case. I thought unity had fixed all of those issues, but they had some rare edge cases to do with secondary external monitors used in spanning rather than mirroring mode, on OSX in particular, at one point. Again, I thought all those were fixed at the engine level already, but perhaps not.

John Siu

Mar 30, 2024 6:30 pm

reporter   ~0068153

Deleting those files allow me to play in full screen mode. However, once I switch to windowed mode, issue happen again.

John Siu

Mar 31, 2024 2:58 pm

reporter   ~0068154

If I unplug the external monitor, then I can switch between full screen and windowed mode. However, I usually close my laptop lid and use the external monitor only. This is very very annoying.

Chris_McElligottPark

Apr 1, 2024 9:55 am

administrator   ~0068155

Yesterday was a holiday, apologies.

What you're describing is unfortunately a bug in the game engine, which I don't have the source code to. I thought they had fixed that one a while back, but it seems that external monitors on OSX are a finnicky thing for game engines, given it keeps breaking.

At this point, I would suggest using fullscreen mode, since that's the one that works best.

Issue History

Date Modified Username Field Change
Mar 30, 2024 1:06 pm John Siu New Issue
Mar 30, 2024 1:11 pm John Siu Note Added: 0068151
Mar 30, 2024 3:25 pm Chris_McElligottPark Note Added: 0068152
Mar 30, 2024 3:25 pm Chris_McElligottPark Assigned To => Chris_McElligottPark
Mar 30, 2024 3:25 pm Chris_McElligottPark Status new => feedback
Mar 30, 2024 6:30 pm John Siu Note Added: 0068153
Mar 30, 2024 6:30 pm John Siu Status feedback => assigned
Mar 31, 2024 2:58 pm John Siu Note Added: 0068154
Apr 1, 2024 9:55 am Chris_McElligottPark Status assigned => closed
Apr 1, 2024 9:55 am Chris_McElligottPark Resolution open => not fixable
Apr 1, 2024 9:55 am Chris_McElligottPark Note Added: 0068155