View Issue Details

IDProjectCategoryLast Update
0026644AI War 2Bug - OtherMar 8, 2022 11:24 am
ReporterAlivaril Assigned ToChris_McElligottPark  
Status requires feedbackResolutionopen 
Product Version4.000 Return From The Endless Beta 
Summary0026644: Indefinite "2.1 seconds ahead of..." Freeze
DescriptionThis error has occurred across multiple multiplayer matches with different people: the game will pause and say that I am 2.1 seconds ahead of {Insert Username Here} indefinitely and never again fix the issue. Having that player quit and reload SOMETIMES works, but usually not. The issue may be linked to brief hiccups in connectivity before the connection is reestablished.

It technically does not crash the game, but I'm not sure what else to classify it as.
TagsNo tags attached.

Relationships

related to 0026637 feedbackChris_McElligottPark Said that a ship warped to planet UNKNOWN in a fight 

Activities

Alivaril

Mar 7, 2022 5:49 pm

reporter  

ArcenDebugLog.txt (2,611,355 bytes)
Multiplayer Connection Freeze.savemet (153 bytes)   
UK
31307351
405
Attempt 2
<color=#66ffce>Easier </color> Full Ensemble
Difficulty 5
0
<color=#318ce7>Alivaril</color>, <color=#318ce7>Cassiemouse</color>

Chris_McElligottPark

Mar 7, 2022 8:31 pm

administrator   ~0065201

Is this when the exceptions are happening? If so, the host might not be in a fit state to continue. Once an exception has happened, the game is not definitely going to keep running.

If it's happening out of the blue, no exceptions, then that's more baffling. It's possible that the underlying steam connection is having some sort of issue, but not if you're able to reconnect players.

Alivaril

Mar 7, 2022 8:42 pm

reporter   ~0065204

That save was taken during one such permanent no-actions-allowed pause. As far as I know, there is no visible popup error message associated with the error, and she was not able to reconnect to make it work - when she rejoined, the game simply paused indefinitely again (not shown in save). However, each time after she left, the game was able to continue normally.

Alivaril

Mar 7, 2022 8:43 pm

reporter   ~0065205

...So basically, yes, Steam might very well be throwing a fit.

Chris_McElligottPark

Mar 7, 2022 8:45 pm

administrator   ~0065206

If there's no client connected, the host can do whatever. With the client connecting in, it's hard to say why they were in a state where there was an inability to proceed. I don't think this is a steam issue, since the client was able to disconnect and reconnect. I would suggest that if this happens, the host exit to the menu and go back, but that's not ideal of course.

Alivaril

Mar 7, 2022 9:00 pm

reporter   ~0065207

We'll try that, thanks! If it pops up again, would it help you find the underlying issue if we made and submitted save(s) with a few instances of freeze -> unable to resume after rejoining -> freeze -> unable to resume after rejoining? It'll probably be most of a week before we can do that, though.

Chris_McElligottPark

Mar 8, 2022 10:00 am

administrator   ~0065214

Probably the save is unrelated, since there were no errors. Something is a bit stuck on the client, and I don't know quite what.

Having the ArcenDebugLog.txt from the client might be helpful, since it might show something directly after they exit (the stats about MP are logged there).

That said, there are a few other things. I'm going to make a series of posts here to explain what I'm looking for, since otherwise the images will get scrambled around.

Chris_McElligottPark

Mar 8, 2022 10:03 am

administrator   ~0065215

First off, right-clicking the clock in the bottom left corner brings up this screen. There's a fair bit of interesting stuff in here, but one of the most interesting is the "Details" statement on the fourth line. That states why the local machine (we're interested mainly in the client here, but the host is also slightly interesting) isn't running the next sim step.
world timings.PNG (875,984 bytes)

Chris_McElligottPark

Mar 8, 2022 10:04 am

administrator   ~0065216

Secondly, in the network tab of the settings, and the debug section of the settings, having the client and the host turn on these two options will make some stuff show up in the upper right corner of the main game view.
NetworkTab.PNG (123,199 bytes)   
NetworkTab.PNG (123,199 bytes)   
command stats.PNG (323,948 bytes)

Chris_McElligottPark

Mar 8, 2022 10:04 am

administrator   ~0065217

This is part of what you'll be seeing. If the client looks like they are stuck on a bunch of waiting gamecommands or something else, that would be informative.
topright.PNG (134,171 bytes)   
topright.PNG (134,171 bytes)   

Chris_McElligottPark

Mar 8, 2022 10:06 am

administrator   ~0065218

There is some other logging that could be interesting, mainly if the client turns on the logging for all network messages and then sees what is being sent from the host. This is something to only do after it's already frozen, before disconnecting or doing anything else like that. This is a really heavy amount of logging that will make the game lag like crazy, so avoiding that if at all possible is good.

Issue History

Date Modified Username Field Change
Mar 7, 2022 5:49 pm Alivaril New Issue
Mar 7, 2022 5:49 pm Alivaril File Added: ArcenDebugLog.txt
Mar 7, 2022 5:49 pm Alivaril File Added: Multiplayer Connection Freeze.save
Mar 7, 2022 5:49 pm Alivaril File Added: Multiplayer Connection Freeze.savemet
Mar 7, 2022 5:49 pm Alivaril Description Updated
Mar 7, 2022 8:31 pm Chris_McElligottPark Assigned To => Chris_McElligottPark
Mar 7, 2022 8:31 pm Chris_McElligottPark Status new => feedback
Mar 7, 2022 8:31 pm Chris_McElligottPark Note Added: 0065201
Mar 7, 2022 8:42 pm Alivaril Note Added: 0065204
Mar 7, 2022 8:42 pm Alivaril Status feedback => assigned
Mar 7, 2022 8:43 pm Alivaril Note Added: 0065205
Mar 7, 2022 8:45 pm Chris_McElligottPark Note Added: 0065206
Mar 7, 2022 9:00 pm Alivaril Note Added: 0065207
Mar 8, 2022 10:00 am Chris_McElligottPark Note Added: 0065214
Mar 8, 2022 10:03 am Chris_McElligottPark Note Added: 0065215
Mar 8, 2022 10:03 am Chris_McElligottPark File Added: world timings.PNG
Mar 8, 2022 10:04 am Chris_McElligottPark Note Added: 0065216
Mar 8, 2022 10:04 am Chris_McElligottPark File Added: NetworkTab.PNG
Mar 8, 2022 10:04 am Chris_McElligottPark File Added: command stats.PNG
Mar 8, 2022 10:04 am Chris_McElligottPark Note Added: 0065217
Mar 8, 2022 10:04 am Chris_McElligottPark File Added: topright.PNG
Mar 8, 2022 10:06 am Chris_McElligottPark Note Added: 0065218
Mar 8, 2022 10:06 am Chris_McElligottPark Status assigned => requires feedback
Mar 8, 2022 11:24 am Chris_McElligottPark Relationship added related to 0026637