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In the past, one other OSX user reported this with one of the big updates (4.032, which includes an engine upgrade). Was it working after you'd applied that update, is that the "big update" that you were referring to? If it was working after that one, but then not after the following ones... that is very curious indeed. It would be helpful to know which one it was working up through for you. Also, Unity (the engine on which AI War runs) has its own execution logs, which can be found here: ~/Library/Logs/Unity/ You might try looking in that folder in Finder, and post any log files that appear there after you run the game and it fails to open -- those are overwritten every time the game is run, so it would need to be right after a failure to be of us. Sorry about the trouble here, that's very curious indeed. The one other person who reported this trouble said that they reinstalled AI War and then just redownloaded the patch, and that fixed it for them, mysteriously. I'm not sure what to make of that yet. |
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The "big" update I refer to it the "official" one if I remember correctly: in the main menu, after activating the 4.000 trial, there's the usual updates box. It said something like "1 official, 6 updates". Highest update I managed to play with was 4.022 Thanks to your guidance, I found the log! Pretty short though. I also was one of those who experienced the no-sound and consequent crash problem. |
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Aha!! Thanks for that log file, you solved my question! I will have to do a new update for AI War to get this working for you. But, you solved my strange mystery with that log file, so I thank you. :) |
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Actually, I spoke too soon. It does point us in the right direction somewhat at least, though. For some reason it looks like one of the updates didn't fully apply. Can you post the following file? /Giochi/AIWar/AIWar.app/Contents/Data/mainData It should be only about 4kb. I think... I think I may know what has happened. It's been over a month, so I can't remember for sure, but I think there was very briefly a version for OSX that was out that was corrupt. It was only a couple of hours that was even out. It looks like, somehow, you have that version. If you try redownloading the various beta updates, I have a sneaky suspicion that will fix this for you. Or, even better, I'll upload a file called AIWarGoodData.zip to this issue. You should be able to uncompress that into your folder /Giochi/AIWar/AIWar.app/Contents/Data/, and I'd expect that would solve the problem. Note that to get into the AIWar.app folder, by the way, you have to right-click it and hit Show Package Contents. Fingers crossed! |
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I used the gooddata.zip but it didn't work, the same thing happens. Unfortunately I didn't save the previous files. I downloaded the trial .zip last week from gamershell. Now it's evening here (Italy) and I'm a bit busy right now but tomorrow I'll try to redownload and redo everything. I'm uploading the log that was written when I tried to launch the game with the new files from the gooddata.zip, looks pretty much the same. Thanks a lot for the fast help :D |
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P.S.: called the log player1 to make it recognizable. |
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...oh! Okay, I think I read this backwards. Before you do a full reload (no rush), can you look in your folder /Giochi/AIWar/AIWar.app/Contents/MacOS and tell me what you see? If there is anything other than an AI War file there, can you delete that other file? If that doesn't do it, can you post both these files? /Giochi/AIWar/AIWar.app/Contents/MacOS/AI War /Giochi/AIWar/AIWar.app/Contents/Info.plist One of those is likely out of date, if that's the case, but I don't know why that would be the case just yet. |
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And, again, thanks for your help with this, by the way. My money is on there still being an older copy of the AI War executable in there called something other than AI War and fouling this up. On Snow Leopard it gets erased, but perhaps slightly older versions of OSX treat folder overwrites slightly differently... |
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The AI War file is too big, even if I zip it it's still 6,9 MB but here the upload limit is 5. |
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Can you use something like filedropper.com or mediafire or similar? |
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lol sorry http://dl.dropbox.com/u/6206323/AI%20War hope it's ok. |
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Okay, thanks for sending those up -- your Info.plist file is definitely out of date, and I think the other one is as well but I haven't yet verified 100%. From the look of things, it appears that the 4.032 update wasn't being applied to your machine. That should be a 36MB file. You can always try manually applying the six beta updates, as per here: http://www.arcengames.com/forums/index.php/topic,7657.0.html Or, better yet, you should be able to manually update just up through 4032, and then do the automatic updates from there onward. I'm not sure why it wasn't installing that one for you, but your files that you posted were clearly partly from an older version, which is why it's killing itself quicker. If you update up to there and it STILL doesn't work... then I may have messed this up for the PPC platform, which I take it you're running. If that's the case, then I'll combine all the beta updates into one mega-update with the PPC code properly back in there. At the moment I'm not sure if that's what's going on or if it's just a matter of your download/unpacking not having happened properly, though. If you try the manual updates up through 4032, that would answer that quite handily for me, and save me a lot of wasted bandwidth cost (and others a lot of download time), if it's just some odd one-off issue here. Thanks for all your help in tracking this one down! |
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Ok I'll try that. I have an Intel Core 2 Duo 2.53 GHz processor. |
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Hmm -- then it's definitely not the PPC issue, that's good to know. For some reason it just didn't download all the files, then. I suspect it may have been that temporary corrupt file then, I guess, and you just got that original update at JUST the wrong time a while back. :/ |
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Any luck? |
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Hey, sorry for disappearing! Just tried updating up to 4032, it opens but loads up to 8% then it just stops, no crashing no freezing, just stands there. Should I go on updating manually? |
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I would suggest updating manually for the big updates, yes -- it sounds like you might be having a timeout on a slow connection. For our official versions we put them on a different server where there's no chance of timeouts, but for betas its not feasible for us to do that. Sounds like that is what's happened here -- it skipped the largest update because of a timeout and then just did the ones after that, which would definitely lead to the sort of error you're describing. |
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Sorry, I believe I expressed yself badly. What I mean is that I did update manually up to 32, the game launches but stops al 8%. What should I do? Re-install or continue the manual update? |
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Hmm, I'm not sure what you mean by 8% -- there aren't any percentages in there, which is why I assumed you meant the download. ;) Is it stopping on GameLoading - 8 or stopping on Loading Objects From Disk: 8? You might try looking in your RuntimeData folder and seeing if there are any errors logged from it halting at whatever part it's halting on, but I'm really unclear as to where it's halting. Are you actually getting to the game menu and then trying to load a save, or is this on actual program launch? |
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It's the actual program launch, I'm uploading a picture. |
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Immagine 2.png (18,070 bytes) |
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Okay -- that's stage 8, it's not even to the point of loading assets yet. Are you by chance running any antivirus, like Kaspersky? It's a known issue that that can cause issues of this sort by interfering at right around this stage of the program launch, but it's not something that I'd expect on OSX generally. Can you look in the RuntimeData folder and let me know if there are any errors logged there? I take it not? You can also disable automatic update checking via this method here, since I suspect that might be the issue: http://www.arcengames.com/forums/index.php/topic,7461.0.html |
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LocalizationMissingErrors.txt (9,853 bytes) |
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Looks like I messed up the manual update somehow. Uploaded an error txt. I'll just try to re-download from another url and re-install everything, then manually update. Should I? |
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btw no antivirus. |
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Hmmmm. The localization missing errors is suspicious, but is itself not something that would halt game execution; it's just a warning. It may be a problem with manually updating on OSX, actually -- when you unzip folders on OSX, I do believe that the behavior by default is to completely obliterate the prior subfolders and write in just the new stuff, whereas on windows it merges the two together. Perhaps something like that is what is happening here, I'm not certain. I'm not enough of a Mac power user to know how to override that behavior so that it does a merge like it should. |
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I might though, if it's about merging files in folders and not the data of the files themselves. What I did was just slapping the stuff I unzipped in the game folder, instead I probably should have opened the folders, select all files and drag'n'drop them, so whatever had to be overwritten would be, while the stuff that doesn't need any update would still be there. |
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The files themselves definitely don't need to be merged, but there are a lot of subfolders, and the folder tree is important. I've just put a new set of instructions for manually updating that you can try, which would bypass the issue of the subfolders if that's what is going on: http://www.arcengames.com/forums/index.php/topic,7657.msg67798.html#msg67798 Hope that helps! |
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I managed to manually update it up to 4058 thanks to those tips, now it launches but it says that the zenith remnant and children of neinzul expansions are not installed, while it has the light of the spire available for activation. I already activated the base game with my product key, but I'd like to activate those two expansions as well. |
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Okay, excellent that that worked, at least. In terms of the other expansions, there are separate installers for those available here and here: http://www.arcengames.com/aiwar_zenithremnant.php http://www.arcengames.com/aiwar_childrenofneinzul.php If you install those, then you're all set for being able to activate them! Glad this is finally working for you, anyway. :) |
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I installed the expansions, activated them and installed the new update. Everything is working, hooray! Thanks for the help :D |
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Awesome! Glad I could help. :) |
- Anonymous
