View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0007858 | AI War 1 / Classic | Crash/Exception | May 16, 2012 9:09 am | May 16, 2012 11:30 am | |
| Reporter | Damob99 | Assigned To | |||
| Status | feedback | Resolution | open | ||
| Summary | 0007858: Crash before startup on Windows xp. | ||||
| Description | Okies. so installed the demo.. trying to get it to run on an Acer Travelmate 4064WLMi . but for some reason it just crashes. Computer spec's are: Intel Pentium M 760 Processor (2.0 GHz, 533 MHz FSB 2 MB L2 Cache) Intel Graphics media Accelerator 900 1 GB DDR2 (suuport Dual-channel) Crash log uploaded as attachment. if any other file's are needed let me know and i'll get them to you asap. | ||||
| Tags | No tags attached. | ||||
| Internal Weight | New | ||||
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From the look of this: 1015 MB physical memory [391 MB free]. 2442 MB paging file [1784 MB free]. 2048 MB user address space [1939 MB free]. Read from location 4fdf6a30 caused an access violation. It looks like something is up with the RAM. You have RAM that is available, but in terms of physical RAM and swap space, but for whatever reason when the unity 3d engine requests some more RAM from the OS the OS is instead causing unity to throw an exception. Unity is something of a black box to us so I don't know the specifics of why that would be the case. But in general it tends to be when the game is using way more RAM than the OS wants it to, which shouldn't remotely be the case yet here. That makes me wonder if you've maybe got a faulty stick of RAM or something. You might try memtestx86 or similar. The other thing it could be, and I have seen this before, is antivirus or antispyware. The game connects to our server to download a list of beta updates so that you have the latest news on start. Some antivirus/antispyware programs freak out about that. There is a way to disable the update check if you prefer (there's a forum topic in tech support talking about how you can disable that through the settings.dat file), but if there's a way to make an exception for AIWar.exe in your antivirus/antispyware program then that's usually the best of both worlds. Hope that helps! |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| May 16, 2012 9:09 am | Damob99 | New Issue | |
| May 16, 2012 9:09 am | Damob99 | File Added: error.log | |
| May 16, 2012 9:17 am | Chris_McElligottPark | Note Added: 0024298 | |
| May 16, 2012 11:30 am | tigersfan | Internal Weight | => New |
| May 16, 2012 11:30 am | tigersfan | Status | new => feedback |
| Apr 14, 2014 9:28 am | Chris_McElligottPark | Category | Bug - Crash or Exception => Crash/Exception |
