View Issue Details

IDProjectCategoryLast Update
0000489AI War 1 / ClassicGUIDec 27, 2010 9:10 pm
ReporterYmihere Assigned Tokeith.lamothe  
Status resolvedResolutionfixed 
Product Version3.712 
Fixed in Version4.058 
Summary0000489: OSX Game accepts registered product key (base game only) but game still has trial version alerts
DescriptionI'm running the game on Mac OS X 10.6.4

I registered my product key for only the base game and the main menu still tells me I'm in trial version, but only the menus tell me this. The game setup screen only lets me select 'Simple' ship types and when I deselect any option relating to the expansions I still have a trial notice in the main menu. However, the game setup options could also be a cause of just testing this beta version and not all options are available, yet. I just figured that the trial alert would have gone away in the main menu even if I haven't bought any expansions yet just like in the pre-Unity version.

I started a game and I didn't see any 3 hour timer or any note that I was on a trial version.
TagsNo tags attached.
Internal Weight

Relationships

duplicate of 0000136 resolvedkeith.lamothe 3.701 serial number inconvenience 
related to 0001087 resolvedkeith.lamothe Trial mode shows up during hosting of new campaign after unlocking LotS 

Activities

Chris_McElligottPark

Oct 14, 2010 6:59 pm

administrator   ~0000847

The game does need to give more indication that you're in trial mode. In order to get out of trial mode, you'd need to disable the expansions if you haven't unlocked those. But, there's also a bug that doesn't cause the game to stop showing trial mode until after a restart of the program, anyway, when all the keys are entered. So kind of a laundry list of fixes needed here, though in your case you can solve your issue by just disabling the two expansions in the License Keys screen, and then restarting the program, and you'll be out of trial mode and all set with the base game. Thanks!

keith.lamothe

Oct 14, 2010 8:08 pm

administrator   ~0000851

Hmm, I thought I had fixed these, or at least was unable to reproduce the issues any more. Ah well ;)

Chris_McElligottPark

Oct 14, 2010 8:09 pm

administrator   ~0000852

The ones I listed, I'm able to reproduce.

Malibu Stacey

Nov 6, 2010 10:43 am

reporter   ~0002815

In 4.021 it appears that once you've entered your license keys for the base game and/or expansions, the change to non-trial mode doesn't happen until after next launch.

This also still happens in 4.029. I just updated, unchecked Light of the Spire since I don't have a key for it & loaded my game. The "Trial Time Remaining: ......" label appeared in the top right corner. I quit the game & restarted & it no longer shows Light of the Spire on the main menu nor the trial time in game.

Chris_McElligottPark

Dec 27, 2010 9:10 pm

administrator   ~0007129

Finally got it -- thanks!

Issue History

Date Modified Username Field Change
Oct 14, 2010 6:05 pm Ymihere New Issue
Oct 14, 2010 6:59 pm Chris_McElligottPark Note Added: 0000847
Oct 14, 2010 6:59 pm Chris_McElligottPark Assigned To => keith.lamothe
Oct 14, 2010 6:59 pm Chris_McElligottPark Status new => confirmed
Oct 14, 2010 8:08 pm keith.lamothe Note Added: 0000851
Oct 14, 2010 8:09 pm Chris_McElligottPark Note Added: 0000852
Nov 4, 2010 6:04 pm Sizzle Relationship added related to 0001087
Nov 6, 2010 10:43 am Malibu Stacey Note Added: 0002815
Dec 20, 2010 9:34 pm Chris_McElligottPark Relationship added duplicate of 0000136
Dec 20, 2010 9:34 pm Chris_McElligottPark Assigned To keith.lamothe => Chris_McElligottPark
Dec 20, 2010 9:34 pm Chris_McElligottPark Status confirmed => assigned
Dec 20, 2010 9:34 pm Chris_McElligottPark Status assigned => confirmed
Dec 27, 2010 9:10 pm Chris_McElligottPark Note Added: 0007129
Dec 27, 2010 9:10 pm Chris_McElligottPark Status confirmed => resolved
Dec 27, 2010 9:10 pm Chris_McElligottPark Fixed in Version => 4.058
Dec 27, 2010 9:10 pm Chris_McElligottPark Resolution open => fixed
Dec 27, 2010 9:10 pm Chris_McElligottPark Assigned To Chris_McElligottPark => keith.lamothe
Apr 14, 2014 9:28 am Chris_McElligottPark Category Bug - UI => GUI