View Issue Details

IDProjectCategoryLast Update
0000136AI War 1 / ClassicBug - OtherDec 27, 2010 9:09 pm
Reportervonduus Assigned Tokeith.lamothe  
Status resolvedResolutionfixed 
Product Version3.700 
Fixed in Version4.058 
Summary0000136: 3.701 serial number inconvenience
DescriptionAfter manually entering my serial keys for unlocking the game, I get an acknowledgement, but the game stays in trial mode, and I have to restart the game to unlock. This should be mentioned in the acknowledgement text: "The game needs to be restarted to unlock", or something like that.
TagsNo tags attached.
Internal Weight

Relationships

has duplicate 0000956 resolvedkeith.lamothe Not accepting Zentih key 
has duplicate 0001087 resolvedkeith.lamothe Trial mode shows up during hosting of new campaign after unlocking LotS 
has duplicate 0000489 resolvedkeith.lamothe OSX Game accepts registered product key (base game only) but game still has trial version alerts 
has duplicate 0001794 resolvedkeith.lamothe Trial detection broken in 4.045 

Activities

Moonshine Fox

Oct 3, 2010 9:01 am

reporter   ~0000047

This is fixed for 3.701 as per http://www.arcengames.com/forums/index.php/topic,7240.0.html

vonduus

Oct 3, 2010 11:47 am

reporter   ~0000059

The issue with not unlocking at all is fixed all right. :)

But I still have to restart the game after entering the serials. So my report is just a suggestion to tell the player that he has to restart the game. After entering the serials I got a message saying thanks for supporting arcen, or something, and there is plenty of space to additionally tell me that I need to restart for changes to take place.

Chris_McElligottPark

Oct 3, 2010 11:48 am

administrator   ~0000060

It should not require a restart...

Moonshine Fox

Oct 3, 2010 11:51 am

reporter   ~0000061

Aye, that was the point. It shouldn't require a restart in 3.701. Are you sure you are running 3.701 and not 3.700?

vonduus

Oct 3, 2010 11:57 am

reporter   ~0000065

Yep :)

Chris_McElligottPark

Dec 27, 2010 9:09 pm

administrator   ~0007126

Finally got it -- thanks!

Issue History

Date Modified Username Field Change
Oct 3, 2010 8:39 am vonduus New Issue
Oct 3, 2010 9:01 am Moonshine Fox Note Added: 0000047
Oct 3, 2010 11:47 am vonduus Note Added: 0000059
Oct 3, 2010 11:48 am Chris_McElligottPark Note Added: 0000060
Oct 3, 2010 11:48 am Chris_McElligottPark Assigned To => keith.lamothe
Oct 3, 2010 11:48 am Chris_McElligottPark Status new => acknowledged
Oct 3, 2010 11:51 am Moonshine Fox Note Added: 0000061
Oct 3, 2010 11:57 am vonduus Note Added: 0000065
Dec 20, 2010 9:32 pm Chris_McElligottPark Assigned To keith.lamothe => Chris_McElligottPark
Dec 20, 2010 9:32 pm Chris_McElligottPark Status acknowledged => confirmed
Dec 20, 2010 9:33 pm Chris_McElligottPark Relationship added has duplicate 0000956
Dec 20, 2010 9:34 pm Chris_McElligottPark Relationship added has duplicate 0001087
Dec 20, 2010 9:34 pm Chris_McElligottPark Relationship added has duplicate 0000489
Dec 20, 2010 9:35 pm Chris_McElligottPark Relationship added has duplicate 0001794
Dec 27, 2010 9:09 pm Chris_McElligottPark Note Added: 0007126
Dec 27, 2010 9:09 pm Chris_McElligottPark Status confirmed => resolved
Dec 27, 2010 9:09 pm Chris_McElligottPark Fixed in Version => 4.058
Dec 27, 2010 9:09 pm Chris_McElligottPark Resolution open => fixed
Dec 27, 2010 9:09 pm Chris_McElligottPark Assigned To Chris_McElligottPark => keith.lamothe