Arcen Idea Tracker (Bugs and Features)

View Issue Details Jump to Notes ] Issue History ] Print ]
IDProjectCategoryDate SubmittedLast Update
0019027AI War 2[All Projects] Crash/ExceptionMar 8, 2017 1:48 pmMar 8, 2017 8:34 pm
ReporterDar SelLa 
Assigned Tox4000Bughunter 
Severitycrash 
StatusresolvedResolutionfixed 
Product Version0.105 and 0.106 
Fixed in Version0.107 and 0.108 
Summary0019027: Startup Crash
DescriptionJust tried starting up the game, using the OpenGl option on the steam launch interface. First time I tried it. I have attached the crash log it generated.

I dont know if you want either of the text files as well, but I am guessing that they are covered by the crash dump attached
TagsNo tags attached.
Attached Files? file icon crash.dmp [^] (60,478 bytes) Mar 8, 2017 1:48 pm
? file icon 2crash.dmp [^] (54,558 bytes) Mar 8, 2017 2:01 pm
log file icon error.log [^] (15,253 bytes) Mar 8, 2017 2:39 pm
txt file icon output_log.txt [^] (13,291 bytes) Mar 8, 2017 2:39 pm [Show Content]
log file icon error2.log [^] (15,583 bytes) Mar 8, 2017 2:39 pm
txt file icon output_log2.txt [^] (13,290 bytes) Mar 8, 2017 2:40 pm [Show Content]
log file icon error3.log [^] (15,187 bytes) Mar 8, 2017 2:40 pm
txt file icon output_log3.txt [^] (13,291 bytes) Mar 8, 2017 2:40 pm [Show Content]
log file icon error4.log [^] (12,613 bytes) Mar 8, 2017 2:41 pm
txt file icon output_log4.txt [^] (13,290 bytes) Mar 8, 2017 2:41 pm [Show Content]
txt file icon output_log64.txt [^] (13,290 bytes) Mar 8, 2017 2:43 pm [Show Content]
log file icon error32.log [^] (27,014 bytes) Mar 8, 2017 2:50 pm
txt file icon output_log32.txt [^] (12,532 bytes) Mar 8, 2017 2:50 pm [Show Content]

- Relationships

-  Notes
(0045930)
Dar SelLa (reporter)
Mar 8, 2017 1:57 pm

Just tried again, probably the same crash info, so I will skip uploading it, unless yall want it. I am guessing it is a function of the age of the laptop I am using. Given it is getting on to ten years old may have something to do with it. going to try with the DX9 next.
(0045931)
Dar SelLa (reporter)
Mar 8, 2017 1:59 pm

Hmm, and there it went on DX9. I will upload that one here in a second.
(0045932)
Dar SelLa (reporter)
Mar 8, 2017 2:01 pm

uploaded as 2crash.dump
(0045933)
x4000Bughunter (administrator)
Mar 8, 2017 2:16 pm

Thanks for those! Can you upload the files from inside the AIWar2_Data folder, where it has output.log?

I'm not sure if it's launching the 64bit option or the 32bit option. What OS are you on? Unfortunately the dmp files aren't really helpful to me, as those are at the C++ engine/OS level; there are log files from the higher-level engine level that also get generated. Sometimes an error.log next to the crash files. But the output.log would also be desirable, as it tends to differ a bit.

Thanks!
(0045934)
Dar SelLa (reporter)
Mar 8, 2017 2:38 pm

no problem, I have logs from 4 total crashes, 2 on openGl and the other two on DX9. I will get those up in the next few minutes here. As to my system, I am running Windows 7 home Premium. I would think its launching the 64 bit, but thats just me.
(0045935)
x4000Bughunter (administrator)
Mar 8, 2017 2:41 pm

Cool, thanks. It is indeed loading the 64bit version. Can you try loading the 32bit version? That's just AIWar2.exe.

There should also be an output.log in AIWar2_64_Data. Can you upload that?
(0045936)
Dar SelLa (reporter)
Mar 8, 2017 2:43 pm

ok the error and error 2 are the openGL, 3 and 4 are the DX9. let me go look for that log. didnt see one in the AIWar2_Data folder though.
(0045937)
x4000Bughunter (administrator)
Mar 8, 2017 2:43 pm

Oops, thanks for that -- you already got all those up. Can you try the 32bit version? I'm not sure that this is actually ever loading the DirectX9 copy, from the look of the logs. Did this run for you in a prior build?
(0045938)
Dar SelLa (reporter)
Mar 8, 2017 2:46 pm

yea, ran just fine for me over the weekend. V .104 it was. Figured I should poke around with the new one since it launched monday.
(0045939)
Dar SelLa (reporter)
Mar 8, 2017 2:47 pm

and 32 bit fail. want the logs? :)
(0045940)
Dar SelLa (reporter)
Mar 8, 2017 2:51 pm

up as error and output 32
(0045941)
x4000Bughunter (administrator)
Mar 8, 2017 3:41 pm

Got it -- thanks!

Can you try a couple of things for me, if you don't mind? You could just do this with the 64bit build.

1. If you hit Windows+R and get the run prompt, then type cmd.exe, a command prompt should open. If you drag the game's executable into that, it should then put the full path in there. Hitting enter should then run the game, which presumably will then crash.

2. If you hit the up key, then you should be able to run it again, but this time put a space after it and put -force-d3d9 after it. Does that work?

3. If not, how about a space and then -force-d3d9-ref after it?

4. If not that, how about a space and then -force-d3d11 after it?

Would you mind sharing a dxdiag in any case? Oh! And also, prior to any of this, can you run a verify local files on your steam install for this? Maybe just a file is corrupted, you never know (but it's unlikely since both builds don't work).
(0045942)
Dar SelLa (reporter)
Mar 8, 2017 5:23 pm

Verifying the local files was the first thing I did after it crashed starting up the 32 bit version. Since it came back good, I didn't try running it again. I will get on the rest of that probably tonight after I get back from work or tomorrow.
(0045943)
x4000Bughunter (administrator)
Mar 8, 2017 8:00 pm

No problem -- thanks for the confirmation!
(0045944)
x4000Bughunter (administrator)
Mar 8, 2017 8:34 pm

Okay, this should be fixed next build:

* The windows build of the game is now once again DirectX9 by default, since it causes crashes for some folks when it's anything else.
** We'll have it run in OpenGLCore mode as the secondary run mode that steam can invoke, rather than the other way around.


Thanks!

Issue Community Support
This issue is already marked as resolved.
If you feel that is not the case, please reopen it and explain why.
Supporters: No one explicitly supports this issue yet.
Opponents: No one explicitly opposes this issue yet.

- Issue History
Date Modified Username Field Change
Mar 8, 2017 1:48 pm Dar SelLa New Issue
Mar 8, 2017 1:48 pm Dar SelLa File Added: crash.dmp
Mar 8, 2017 1:57 pm Dar SelLa Note Added: 0045930
Mar 8, 2017 1:59 pm Dar SelLa Note Added: 0045931
Mar 8, 2017 2:01 pm Dar SelLa File Added: 2crash.dmp
Mar 8, 2017 2:01 pm Dar SelLa Note Added: 0045932
Mar 8, 2017 2:16 pm x4000Bughunter Note Added: 0045933
Mar 8, 2017 2:16 pm x4000Bughunter Assigned To => x4000Bughunter
Mar 8, 2017 2:16 pm x4000Bughunter Status new => assigned
Mar 8, 2017 2:38 pm Dar SelLa Note Added: 0045934
Mar 8, 2017 2:39 pm Dar SelLa File Added: error.log
Mar 8, 2017 2:39 pm Dar SelLa File Added: output_log.txt
Mar 8, 2017 2:39 pm Dar SelLa File Added: error2.log
Mar 8, 2017 2:40 pm Dar SelLa File Added: output_log2.txt
Mar 8, 2017 2:40 pm Dar SelLa File Added: error3.log
Mar 8, 2017 2:40 pm Dar SelLa File Added: output_log3.txt
Mar 8, 2017 2:41 pm x4000Bughunter Note Added: 0045935
Mar 8, 2017 2:41 pm Dar SelLa File Added: error4.log
Mar 8, 2017 2:41 pm Dar SelLa File Added: output_log4.txt
Mar 8, 2017 2:43 pm Dar SelLa Note Added: 0045936
Mar 8, 2017 2:43 pm x4000Bughunter Note Added: 0045937
Mar 8, 2017 2:43 pm Dar SelLa File Added: output_log64.txt
Mar 8, 2017 2:46 pm Dar SelLa Note Added: 0045938
Mar 8, 2017 2:47 pm Dar SelLa Note Added: 0045939
Mar 8, 2017 2:50 pm Dar SelLa File Added: error32.log
Mar 8, 2017 2:50 pm Dar SelLa File Added: output_log32.txt
Mar 8, 2017 2:51 pm Dar SelLa Note Added: 0045940
Mar 8, 2017 3:41 pm x4000Bughunter Note Added: 0045941
Mar 8, 2017 5:23 pm Dar SelLa Note Added: 0045942
Mar 8, 2017 8:00 pm x4000Bughunter Note Added: 0045943
Mar 8, 2017 8:34 pm x4000Bughunter Note Added: 0045944
Mar 8, 2017 8:34 pm x4000Bughunter Status assigned => resolved
Mar 8, 2017 8:34 pm x4000Bughunter Fixed in Version => 0.107 and 0.108
Mar 8, 2017 8:34 pm x4000Bughunter Resolution open => fixed


Copyright © 2000 - 2017 MantisBT Team
Powered by Mantis Bugtracker