0024849: launching game causes system crash (very old version on osx opengl) - Arcen Idea Tracker (Bugs and Features)

ID	Project	Category		Date Submitted	Last Update

0024849	AI War 2	Crash/Exception		May 8, 2021 1:42 pm	Jun 4, 2021 8:10 pm

Reporter	wen1now	Assigned To	Chris_McElligottPark
Severity	crash
Status	closed	Resolution	unable to reproduce
Product Version	2.901 AIP Reduction Clarity

Summary	0024849: launching game causes system crash (very old version on osx opengl)
Description	- macos catalina - on game launch, screen turns black after approx. 5s - system crashes and restarts after approximately 10s Error log below [for whatever reason, the file deleted itself after I copied the contents, so I only have text rip]: Mono path[0] = '/Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/Resources/Data/Managed' Mono config path = '/Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/MonoBleedingEdge/etc' Initialize engine version: 2019.1.7f1 (f3c4928e5742) GfxDevice: creating device client; threaded=1 Renderer: Intel(R) Iris(TM) Plus Graphics OpenGL Engine Vendor: Intel Inc. Version: 4.1 INTEL-14.7.8 GLES: 0 GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_fl ush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier OPENGL LOG: Creating OpenGL 4.1 graphics device ; Context level <OpenGL 4.1> ; Context handle -1786568704 Begin MonoManager ReloadAssembly - Completed reload, in 0.152 seconds WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture UnloadTime: 2.272733 ms Fallback handler could not load library /Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/Frameworks/MonoEmbedRuntime/osx/libGalaxyCSharpGlue Fallback handler could not load library /Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/Frameworks/MonoEmbedRuntime/osx/data-0x7faf84277000.dylib Material SpriteEmission_Gears doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Gears doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Gears doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Gears doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Gears doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Gears doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Science doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Material SpriteEmission_Hacking doesn't have _StencilComp property (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 48) Fallback handler could not load library /Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/Frameworks/MonoEmbedRuntime/osx/data-0x7faf9c6d7000.dylib Fallback handler could not load library /Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/Frameworks/MonoEmbedRuntime/osx/data-0x7faf7656c000.dylib Fallback handler could not load library /Users/Wen/Library/Application Support/Steam/steamapps/common/AI War 2/AIWar2.app/Contents/Frameworks/MonoEmbedRuntime/osx/data-0x7faf95c55e00.dylib WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 UNorm format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 UNorm format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 UNorm format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 UNorm format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 UNorm format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGBA Compressed BC7 sRGB format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture Setting up 4 worker threads for Enlighten. Thread -> id: 70000c5e6000 -> priority: 1 Thread -> id: 70000c669000 -> priority: 1 Thread -> id: 70000c6ec000 -> priority: 1 Thread -> id: 70000c76f000 -> priority: 1
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Chris_McElligottPark May 8, 2021 3:05 pm administrator ~0061426	Thanks for the report -- this is the unity player log, but from what I am seeing with it this looks like a very old version of the game. I am kind of puzzled. The stencilcomp things I fixed months ago, and "WARNING: RGB Compressed BC6H UFloat format is not supported, decompressing texture" would mean you are running this in OpenGL, which we removed support for months ago in favor of just Metal on OSX. There is another log inside the game install folder, in GameData, called ArcenDebugLog.txt. This one doesn't get deleted on restart of the game (that's what happens with the other one, which is generated by unity directly). My best guess is that you're on a version of the game from January or prior. It shouldn't be able to crash your system, but why you're that out of date is really curious. On Steam, can you verify your local file cache? Or on GOG, make sure that it's updating you to the latest version? If you're using a downloaded installer from GOG, then please bear in mind those are things that you have to redownload a few times a week to get updates and be on the latest version. It's a really non-ideal situation. If you use GOG Galaxy, that downloads the latest version for you, and there is no DRM and no restrictions. It's just a download vehicle (same with Steam). The files work without any need for internet connection and can be copied elsewhere, but they're kept way more up to date with way less work on your part. Cheers!

Chris_McElligottPark May 8, 2021 3:07 pm administrator ~0061427	(Actually, I see that you're on steam, but also that you're on unity 2019.1.7f1 in there, which confirms you are several months out of date. If you're on the 2.715 beta branch, then I'd suggest moving to the current branch.

wen1now May 11, 2021 2:14 am reporter ~0061487	It's possible that I copied the wrong log? I have tried uninstalling and reinstalling the whole game, and I have tried verifying local files. I'm not opted into any beta branch or anything either. I'll take another look when I get back.

Chris_McElligottPark May 11, 2021 10:39 am administrator ~0061494	The main log for this should be under the game install folder, GameData, and then it's the ArcenDebugLog.txt. The one from unity that you were copying is likely this one: ~/Library/Logs/Arcen Games, LLC/AIWar2/Player.log If the game is crashing before it reaches any of our code, then that would match what I'm expecting. But it would still be an old version of the game, and I don't know what the timestamps on there are like (from months ago, or recently). We did upgrade the unity engine, but I don't recall the log file moving along with that. It's always a chance, though.

wen1now May 12, 2021 9:25 am reporter ~0061527	Took a quick look; I couldn't find that file under GameData. There are only four folders -- Configuration, ExternalIcons, ModdableLogicDLLs, and QuickStarts2.

Chris_McElligottPark May 12, 2021 9:40 am administrator ~0061529	I am so sorry, I said the wrong word! It's under PlayerData.

Chris_McElligottPark Jun 4, 2021 8:10 pm administrator ~0061965	Marking as not reproducible for now. This was a version of the game that was at least 6 months out of date, so the first step was always going to be getting to the newer version.

Date Modified	Username	Field	Change
May 8, 2021 1:42 pm	wen1now	New Issue
May 8, 2021 3:05 pm	Chris_McElligottPark	Note Added: 0061426
May 8, 2021 3:07 pm	Chris_McElligottPark	Note Added: 0061427
May 8, 2021 6:30 pm	Chris_McElligottPark	Summary	launching game causes system crash => launching game causes system crash (very old version on osx opengl)
May 11, 2021 2:14 am	wen1now	Note Added: 0061487
May 11, 2021 10:39 am	Chris_McElligottPark	Note Added: 0061494
May 12, 2021 9:25 am	wen1now	Note Added: 0061527
May 12, 2021 9:40 am	Chris_McElligottPark	Note Added: 0061529
Jun 4, 2021 8:10 pm	Chris_McElligottPark	Assigned To	=> Chris_McElligottPark
Jun 4, 2021 8:10 pm	Chris_McElligottPark	Status	new => closed
Jun 4, 2021 8:10 pm	Chris_McElligottPark	Resolution	open => unable to reproduce
Jun 4, 2021 8:10 pm	Chris_McElligottPark	Note Added: 0061965