View Issue Details

IDProjectCategoryLast Update
0022799AI War 2Crash/ExceptionFeb 15, 2020 9:42 pm
ReporterGrimerX Assigned ToChris_McElligottPark  
Severityfeature 
Status resolvedResolutionfixed 
Product Version1.328 Light and Shadow 
Fixed in VersionBETA 1.330 Extragalactic War First Steps 
Summary0022799: Loading errors on startup
DescriptionHaven't played in a while - with 1.328 I always get these errors at startup. Verifying integrity of files doesn't find any issues.

Example below. Full log attached.

2/15/2020 10:54:31 AM Failed to load GameObject 'assets/voice/aitaunts/warden fleet retreats/000_voice.prefab' from bundle 'aiwar2voice'
2/15/2020 10:54:31 AM
Could not load ArcenSFXItemBase 'AITaunt_WardenFleetRetreats' from 'aiwar2voice' bundle, filename 'assets/voice/aitaunts/warden fleet retreats/000_voice.prefab'

  at System.Environment.get_StackTrace () [0x00000] in <1f0c1ef1ad524c38bbc5536809c46b48>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, System.Boolean IncludeStackTrace, Arcen.Universal.Verbosity Verbosity) [0x00000] in <b297f46796f9488ca78be42aafa9468d>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.DebugLogDestination Destination, Arcen.Universal.Verbosity Verbosity) [0x00000] in <b297f46796f9488ca78be42aafa9468d>:0
  at Arcen.Universal.ArcenDebugging.ArcenDebugLog (System.String Message, Arcen.Universal.Verbosity Verbosity) [0x00000] in <b297f46796f9488ca78be42aafa9468d>:0
  at Arcen.Universal.SFXItemTable+<LoadFinalSFXStuff>d__4.MoveNext () [0x00000] in <b297f46796f9488ca78be42aafa9468d>:0
  at UnityEngine.SetupCoroutine.InvokeMoveNext (System.Collections.IEnumerator enumerator, System.IntPtr returnValueAddress) [0x00000] in <f2d9bfd81cd243c587e2f9b06b7a4c89>:0
TagsNo tags attached.

Activities

GrimerX

Feb 15, 2020 1:56 pm

reporter  

ArcenDebugLog.txt (465,369 bytes)

GrimerX

Feb 15, 2020 2:02 pm

reporter   ~0056036

Perhaps related - I can't delete my old game. No error, the button just changes to 'Deleting' and nothing happens.

BadgerBadger

Feb 15, 2020 2:42 pm

manager   ~0056037

Try validating the steam install (or whatever the equivalent is for your install mechanism). Nothing has changed in the voice packages recently.

RocketAssistedPuffin

Feb 15, 2020 2:52 pm

reporter   ~0056038

They said they did that.

This is the same error I get in the dev build, but things are up to date far as I know.

GrimerX

Feb 15, 2020 2:54 pm

reporter   ~0056039

Thanks - I did try steam validation already. I just now uninstalled/reinstalled to no avail - so likely related to leftover game state. I'll poke around a bit.

GrimerX

Feb 15, 2020 2:58 pm

reporter   ~0056040

Deleting various things in the PlayerData directory (including the entire directory) doesn't help. Not sure if it's relevant but the debug.log has:

[1101/213953.990:ERROR:settings.cc(325)] Settings version is not 1
[1102/130412.290:ERROR:process_reader_win.cc(151)] SuspendThread: Access is denied. (0x5)
[1102/130412.291:ERROR:exception_snapshot_win.cc(98)] thread ID 16636 not found in process
[1102/130412.291:ERROR:scoped_process_suspend.cc(40)] NtResumeProcess: An attempt was made to access an exiting process. (0xc000010a)
[1105/213609.965:ERROR:settings.cc(325)] Settings version is not 1

Chris_McElligottPark

Feb 15, 2020 4:58 pm

administrator   ~0056041

This sounds almost like a permissions issue. Do you see an aiwar2voice file in GlobalBundles, with no filename, and about 223 MB in size? And then a manifest with the attached stuff in it?
aiwar2voice.manifest (9,928 bytes)

GrimerX

Feb 15, 2020 5:46 pm

reporter   ~0056042

I do indeed.

I had procmon look at all accesses to *aiwar2voice* and they are all in the AssetBundles_Win directory, not GlobalBundles. And the AssetBundles_Win version is much smaller (~41Mb)

Ex:
14:43:53.7571030 AIWar2.exe 19412 ReadFile C:\Program Files (x86)\Steam\steamapps\common\AI War 2\AssetBundles_Win\aiwar2voice SUCCESS Offset: 41,505,876, Length: 2,048

Not sure what that means :P

Chris_McElligottPark

Feb 15, 2020 6:48 pm

administrator   ~0056044

That one in the assetbundles_win folder is getting loaded first and should be deleted. It's old, and I have no idea why it would be there. But Steam wouldn't delete an extra file it finds, usually.

RocketAssistedPuffin

Feb 15, 2020 6:59 pm

reporter   ~0056045

Deleting those from my dev build fixes this error.

GrimerX

Feb 15, 2020 7:44 pm

reporter   ~0056046

Ok, I uninstalled everything and Steam left all those files behind so yeah, that's what's up. When I deleted them and re-installed it works.

Probably it only cares about the files in the current package - unfortunately I don't know enough about how Steam works to know if you can tell it to remove specific old things or if you need to add cleanup logic in the game for that.

Thanks for the help!

Chris_McElligottPark

Feb 15, 2020 9:42 pm

administrator   ~0056047

Unfortunately we can't tell it to remove old stuff. It usually tries to, but this may have been left behind from a LONG time ago. I can't remember how far back. Glad that is fixed, at least!

Issue History

Date Modified Username Field Change
Feb 15, 2020 1:56 pm GrimerX New Issue
Feb 15, 2020 1:56 pm GrimerX File Added: ArcenDebugLog.txt
Feb 15, 2020 2:02 pm GrimerX Note Added: 0056036
Feb 15, 2020 2:42 pm BadgerBadger Note Added: 0056037
Feb 15, 2020 2:52 pm RocketAssistedPuffin Note Added: 0056038
Feb 15, 2020 2:54 pm GrimerX Note Added: 0056039
Feb 15, 2020 2:58 pm GrimerX Note Added: 0056040
Feb 15, 2020 4:58 pm Chris_McElligottPark File Added: aiwar2voice.manifest
Feb 15, 2020 4:58 pm Chris_McElligottPark Note Added: 0056041
Feb 15, 2020 5:46 pm GrimerX Note Added: 0056042
Feb 15, 2020 6:48 pm Chris_McElligottPark Note Added: 0056044
Feb 15, 2020 6:59 pm RocketAssistedPuffin Note Added: 0056045
Feb 15, 2020 7:44 pm GrimerX Note Added: 0056046
Feb 15, 2020 8:01 pm RocketAssistedPuffin Assigned To => Chris_McElligottPark
Feb 15, 2020 8:01 pm RocketAssistedPuffin Status new => resolved
Feb 15, 2020 8:01 pm RocketAssistedPuffin Resolution open => fixed
Feb 15, 2020 8:01 pm RocketAssistedPuffin Fixed in Version => BETA 1.330 Extragalactic War First Steps
Feb 15, 2020 9:42 pm Chris_McElligottPark Note Added: 0056047