View Issue Details

IDProjectCategoryLast Update
0024659AI War 2Crash/ExceptionApr 16, 2021 9:25 pm
Reporterwildtiger97 Assigned ToChris_McElligottPark  
Severitycrash 
Status resolvedResolutionfixed 
Product Version2.715 Unload Queuing 
Fixed in Version2.800 The Paradigm Shift 
Summary0024659: Performance and crashes
DescriptionHi, after some time off, I came back to the game over the weekend and ran into some problems:

The game updated to 2.715. It loads fine, but the performance doesn't seem great. The lobby shows fps less than 10, and my mouse pointer feels like it's moving through treacle. I tried the tutorials for a refresher, and these showed the game performance between 60 and 80%. The hover text suggested this is due to system load, but task manager showed only 10% cpu usage, and plenty of ram to spare. Tooltips also keep flickering which is quite offputting; in some cases making them impossible to read.

I figured the situation could be improved in newer versions of the game. I first tried updating to the latest beta. This crashed after getting through most of the loading steps; it didn't get to the lobby.
I thought the latest stable beta might work, so tried that. This also crashed, without getting through the loading steps.

I tried searching for similar issues, and some suggestions included disabling the steam overlay, and running the exe directly rather than starting from steam. Neither helped me, though they could be the cause of another couple of issues I experienced.

I went back to 2.715 and continued the tutorials. I got a crash on tutorial 4, which happened just as the hack completed, which I guess is when the achievement got awarded. I believe this was while I had the steam overlay disabled. I've reenabled the overlay, and received achievements without issue since.

At one point I opened the game and went to tutorials and there were none; I thought this is when I started direct from the exe, though I'm now unsure which version that was on. I've retried it with 2.715 and the tutorials appeared fine; but after retesting and restarting from steam, the tutorials were missing. And a further reload and they're back again!

One other severe issue I encountered occurred when going to the Network tab in settings. This could be because the game is blocked by firewall. While it didn't crash the game, it left it very slow to respond and just generating the same error over and over with the only option being closing the game.

I tried all versions with both DirectX11 and the OpenGL options. In all cases, choosing OpenGL led to the game hanging before the OS eventually terminated it for being unresponsive.

Summary:

    1. Low lobby fps
    2. In game performance slow despite low system load
    3. Flickering tooltips (varying from several seconds on and milliseconds off, to milliseconds on with longer intervals off)
    4. Beta versions won't load
    5. Tutorial crash on receiving achievement
    6. Missing tutorials
    7. Network settings error
    8. OpenGL hangs game


Despite all the above, I'm still able to enjoy a campaign in 2.715 by speeding it up; just be nice to have it performing at full capacity, and to see the new stuff!
TagsNo tags attached.

Activities

wildtiger97

Apr 7, 2021 10:48 am

reporter   ~0061026

I've now had another crash when receiving an achievement. Haven't turned the steam overlay off since trying it at the weekend, so it's probably not to do with that.

Chris_McElligottPark

Apr 7, 2021 3:16 pm

administrator   ~0061031

Hi, thanks for the report. What OS are you on? Can you post your player log from the latest beta on that OS?

Windows: C:\Users\username\AppData\LocalLow\Arcen Games, LLC\AIWar2\Player.log
macOS: ~/Library/Logs/Arcen Games, LLC/AIWar2/Player.log
Linux: ~/.config/unity3d/Arcen Games, LLC/AIWar2/Player.log

In general, the 2.715 version is vastly out of date, and will soon be replaced by the beta, so if the beta doesn't run for you then soon none of the game will run for you. I'd like to get that sorted out.

To your numbered items:

1. That is mostly resolved in the new beta. That's a more intensive scene than the entire rest of the game, particularly on older GPUs. But it's much more performant in the new beta.
2. There's a known memory leak that I'm looking at, but I think that's only on the beta. I don't know of that in the pre-beta. I can't think why that would be the case in that area.
3. I don't recall hearing of the flickering tooltips before. A lot has changed in the beta, so once we get that working for you, it may be a non-issue.
4. That we need to get sorted before revisiting anything else.
5. Fixed in the beta already, I think.
6. If you can paste what the error is, that would be very helpful. It is almost certainly because of your firewall; the game is trying to find out your public and local IP addresses to display it for you. No more telling people "open the command line and do xyz."
7. What OS?

wildtiger97

Apr 7, 2021 3:44 pm

reporter   ~0061036

OS is Windows 7.
I'm updating to the Beta now to get you the player log.

This is the network error:
4/6/2021 9:45:48 PM 2.715 SINGLEP ArcenUI_Window.OnUpdateWindow Error: System.Net.WebException: Error: ConnectFailure (No connection could be made because the target machine actively refused it.
) ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it.

  at System.Net.Sockets.Socket.Connect (System.Net.EndPoint remoteEP) [0x000b6] in <c9226b2f33b7421e85bb391f94075e49>:0
  at System.Net.WebConnection.Connect (System.Net.HttpWebRequest request) [0x0016d] in <c9226b2f33b7421e85bb391f94075e49>:0
   --- End of inner exception stack trace ---
  at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00058] in <c9226b2f33b7421e85bb391f94075e49>:0
  at System.Net.HttpWebRequest.GetResponse () [0x0000e] in <c9226b2f33b7421e85bb391f94075e49>:0
  at Arcen.Universal.ArcenNetworkAuthority.GetMyPublicIPAddress () [0x0004a] in <52e786f8e4a44fc6a01f53a82813da1e>:0
  at Arcen.AIW2.External.Window_SettingsMenu.PopulateFreeFormControls (Arcen.Universal.ArcenUI_SetOfCreateElementDirectives Set) [0x004a3] in <2ece74d4652f4b068f2eadf81f09529b>:0
  at Arcen.Universal.ArcenUI_Window.OnUpdateWindow (System.Single AddedDeltaTime, System.Boolean InvertMouseWheelUIScrolling, System.Int32 scrollSpeedForMouseUI) [0x0013f] in <52e786f8e4a44fc6a01f53a82813da1e>:0

It repeats that a lot. The game really wants my IP address!!

Also attached a screenshot for when the tutorials were missing just in case it's something new.
aiw2-missing-tutorials_rd.jpg (67,258 bytes)   
aiw2-missing-tutorials_rd.jpg (67,258 bytes)   

wildtiger97

Apr 7, 2021 4:03 pm

reporter   ~0061040

Player logs attached; I tried both DirectX11 and Open GL.

Chris_McElligottPark

Apr 7, 2021 4:56 pm

administrator   ~0061044

Thanks on the first one!

* In the event that you have a software firewall running, or something to that effect, then the networking tab will now show "Error Checking Public IP" as your public IP address rather than popping up an endless string of errors.

Chris_McElligottPark

Apr 7, 2021 5:02 pm

administrator   ~0061045

Okay, on the remaining subjects for now, here's where I'm at:

1. Very strangely, on the latest beta, your Player.log files are empty of anything remotely meaningful! They don't even get through the full startup sequence. Is there anything in the ArcenDebugLog.txt file from your PlayerData folder? I'm guessing that if there are exceptions, they must be in there.

2. The tutorials thing... is odd. It should be making a call to your disk to find them, along the lines of what is happening with savegames. Let me see if I can find that, though.

Overall there are a LOT of changes coming in the next build which are aimed at performance. That said, if you are on version 2.768 and having awful performance on the main menu, that is very surprising and a bit alarming.

Chris_McElligottPark

Apr 7, 2021 5:12 pm

administrator   ~0061046

For number 2:

* We have had occasional reports of the list of tutorials being empty. This looks to have likely been a problem with some of the multithreaded way we parse the xml files that contain these. These are loaded very differently from quick starts or savegames, turns out. The solution we have in place for now is to have it trigger a rebuild of the tutorial data if it is not found when you open the tutorial menu. If there are ever any times where that is still blank, then we have a larger problem.

Thanks!

wildtiger97

Apr 7, 2021 5:16 pm

reporter   ~0061047

Sorry, no errors for you, but logs attached anyway.

The missing tutorials I've only seen twice, and I think both were after starting from the exe rather than within steam, but certainly the second time I saw the issue, when I started from the exe the tutorials were there, but on the subsequent start from steam, they were missing. Might just be a coincidence of course!
ArcenDebugLog.LatestBetaDirectX11.txt (10,344 bytes)   
4/7/2021 8:49:42 PM	SINGLEP	Current directory used: E:/SteamLibrary/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: E:/SteamLibrary/steamapps/common/AI War 2/PlayerData/
4/7/2021 8:49:42 PM	SINGLEP	Boot up FleetOS (0.5490s)
4/7/2021 8:49:43 PM	SINGLEP	graphicsDeviceType in use: Direct3D11
graphicsDeviceVersion in use: Direct3D 11.0 [level 11.0]
graphicsMultiThreaded: False
graphicsShaderLevel: 50
operatingSystem: Windows 7  (6.1.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 4000
graphicsDeviceID: 354
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: Direct3D 11.0 [level 11.0]
graphicsMemorySize: 1504
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
processorCount: 8
processorFrequency: 3392
systemMemorySize: 16063
supportedRenderTargetCount: 8
supportsComputeShaders: True
supportsShadows: True
usesReversedZBuffer: True
4/7/2021 8:49:44 PM	SINGLEP	Check System Logs For Rogue Intelligence (1.7261s)
4/7/2021 8:49:44 PM	SINGLEP	Warning: skipped mod "_Vanilla" in XMLLoadingOrder.txt because we couldn't find any mod with that name
4/7/2021 8:49:44 PM	SINGLEP	Inspect Aft Hatches (0.2030s)
4/7/2021 8:49:44 PM	SINGLEP	Found 298 xml files in 92 folders in 38ms
4/7/2021 8:49:45 PM	SINGLEP	Check For Extra Modules (1.5411s)
4/7/2021 8:49:45 PM	SINGLEP	298 Xml Files Parsed in 1,493ms
4/7/2021 8:49:45 PM	SINGLEP	Gather Ancient Lifeforms (0.0160s)
4/7/2021 8:49:45 PM	2.768	SINGLEP	Game Version: 2.768
4/7/2021 8:49:45 PM	2.768	SINGLEP	Eject Trash Into Hyperspace (0.0350s)
4/7/2021 8:49:45 PM	2.768	SINGLEP	Bring Cloaking Systems Online (0.0110s)
4/7/2021 8:49:45 PM	2.768	SINGLEP	Recalculate Speed Of Light (0.0810s)
4/7/2021 8:49:45 PM	2.768	SINGLEP	Optimize Comfort On Command Decks (0.0890s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Generating Framerates (0.0870s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Update mod and expansion statuses!
4/7/2021 8:49:46 PM	2.768	SINGLEP	Expansions:  The Spire Rises (NOT INSTALLED)  Zenith Onslaught (NOT INSTALLED)  The Neinzul Abyss (NOT INSTALLED)  
4/7/2021 8:49:46 PM	2.768	SINGLEP	Mods:  AIShieldGenerators (Disabled)  AMU (Disabled)  ExtendedShipVariants (Disabled)  FrigatesFocus (Disabled)  KaizersMarauders (Disabled)  MacrophageHistiocytes (Disabled)  MacrophageHistiocytesSpireIntegration (Disabled)  MicroModCollection (Disabled)  MoreSystemDefenders (Disabled)  PowerfulCommandStations (Disabled)  RaisingTheFloorMultiAIAdjustment (Disabled)  SKCivilianIndustry (Disabled)  SpireRailgunShop (Disabled)  SuperchargeRaid (Disabled)  TameDarkSpire (Disabled)  TheReprocessers (Disabled)  
4/7/2021 8:49:46 PM	2.768	SINGLEP	Check Nearby Stellar Masses (0.1780s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	298 Xml Files Checked For Exp/Mod Status in 28ms
4/7/2021 8:49:46 PM	2.768	SINGLEP	Pruning Excess Brain Cells (0.0560s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Remembering Alamo (0.0620s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Boot Audio Comms (0.0850s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Establish Individual Audio Links (0.1100s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	No resolution change was required.
4/7/2021 8:49:46 PM	2.768	SINGLEP	Applied graphics settings: 
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
4/7/2021 8:49:46 PM	2.768	SINGLEP	Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Refresh Optical Lensing (0.1040s)
4/7/2021 8:49:46 PM	2.768	SINGLEP	Revise Fundamental Physical Laws (0.0800s)
4/7/2021 8:49:47 PM	2.768	SINGLEP	Calculate Odds Of Success (0.3620s)
4/7/2021 8:49:47 PM	2.768	SINGLEP	Briefly Panic (0.6850s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Install Confidence Routines (0.4150s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Bring Commander Interface Online (0.0910s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Motivate All Crews (0.0630s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Locating Available Networks (0.0530s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Externalizing Patterns (0.0400s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Hooking Externals (0.0430s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Handlizing Hooks (0.0930s)
4/7/2021 8:49:48 PM	2.768	SINGLEP	Disengaging Constants (0.1350s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Late Axionic Computations (0.4160s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Poking At Status Indicators (0.0180s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Discovering States Of Matter (0.0220s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Searching For A Leader (0.0130s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Suppressing Bad Thoughts (0.0690s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Sentinel Alertness Diagnostic (0.0930s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Connecting to Fleet Command (0.1000s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Thinking Of Advice (0.1020s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Degaussing Advice (0.0980s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Reading Alien Diaries (0.0920s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Naming All Known Planets (0.0920s)
4/7/2021 8:49:49 PM	2.768	SINGLEP	Remembering Speeds (0.0930s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Prioritizing Targets (0.0990s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Rebooting Sensor Arrays (0.0930s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Unloading Prismatic Grid (0.0950s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Thinking Of Objectives (0.0920s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Inhibiting Visual Scans (0.1000s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Synthesizing Vocals (0.0940s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Investigating Map Signatures (0.1100s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Ventilating Scenarios (0.1040s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Decontaminating Targeting Systems (0.0900s)
4/7/2021 8:49:50 PM	2.768	SINGLEP	Ejecting Tactical Core (0.0940s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Calibrating Formations (0.1000s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Intercepting Galactic Maps (0.0940s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Discharging Colored Ions (0.1020s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Replicating Ion Colors (0.0830s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Faction Diagnostics (0.1000s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Buffering Hackers (0.1210s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Inverting Death (0.0710s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Linear Field Variance (0.1030s)
4/7/2021 8:49:51 PM	2.768	SINGLEP	Charging Marks (0.2700s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Differentiating Marks (0.1440s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Guarding The Posts (0.0200s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Range Manifolds (0.0140s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Purging ROFs (0.0630s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Manipulating Speeds (0.0940s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Detecting Projectiles (0.0920s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Grouping Flow Fields (0.0950s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Modulating Flow Field Groups (0.1040s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Designing Fleets (0.0930s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Thinking Of Technologies (0.1050s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Categorizing Starboard Sensors (0.0920s)
4/7/2021 8:49:52 PM	2.768	SINGLEP	Injecting Galactic Variables (0.0990s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Eating Starfields (0.1000s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Ejecting Distant Planets (0.1900s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Categorizing All Planets (0.1680s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Organizing Commands (0.1120s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Calculating Firing Cones (0.0230s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Offending Sentient Ship Parts (0.3550s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Re-Aligning Objectives (0.0340s)
4/7/2021 8:49:53 PM	2.768	SINGLEP	Sterilizing Test Chamber (0.0190s)
4/7/2021 8:49:54 PM	2.768	SINGLEP	Issuing Orders (0.1840s)
4/7/2021 8:49:54 PM	2.768	SINGLEP	Augmenting Infusers (0.0220s)
4/7/2021 8:49:54 PM	2.768	SINGLEP	Infusing (0.1750s)
4/7/2021 8:49:54 PM	2.768	SINGLEP	Load Surrogates (0.0890s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Detecting Power Spikes (7.6174s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Post-Proton Surge (0.1100s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Background Radiation Taste Test (0.1430s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Shuffling Chairs On Command Deck (0.0380s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Windshield Wiping (0.0830s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Last Organizational Modeling (0.2460s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Info: will dump 748 rows for GameEntityReferenceData.csv and GameEntityStrengthList.txt.
4/7/2021 8:50:02 PM	2.768	SINGLEP	Stimulate Modulation (0.0610s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Tip Servos (0.0200s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Sort Buildings Into Uneven Piles (0.0530s)
4/7/2021 8:50:02 PM	2.768	SINGLEP	Found null GameEntityTypeData for BroadsideFleet: ship_membership itemForLater Bombard
4/7/2021 8:50:02 PM	2.768	SINGLEP	Found null GameEntityTypeData for DemolitionFleet: ship_membership itemForLater TeslaTorpedoFrigate
4/7/2021 8:50:03 PM	2.768	SINGLEP	Found null GameEntityTypeData for GiantSlayerFleet: ship_membership itemForLater Bombard
4/7/2021 8:50:03 PM	2.768	SINGLEP	Found null GameEntityTypeData for SniperFleet: ship_membership itemForLater TackleDroneLauncherFrigate
4/7/2021 8:50:03 PM	2.768	SINGLEP	Found null GameEntityTypeData for UndyingStartingFleet: ship_membership itemForLater TeslaTorpedoFrigate
4/7/2021 8:50:03 PM	2.768	SINGLEP	Design New Fleet Logo (0.2290s)
4/7/2021 8:50:03 PM	2.768	SINGLEP	Inspect Fleet Logo (0.0190s)
4/7/2021 8:50:03 PM	2.768	SINGLEP	Ogle Enemy Logo (0.0410s)
4/7/2021 8:50:03 PM	2.768	SINGLEP	Order Cores By Seniority (0.0970s)
4/7/2021 8:50:03 PM	2.768	SINGLEP	ArcenAssetBundleCache.InstantiatedObjects: 988
4/7/2021 8:50:03 PM	2.768	SINGLEP	Make Factions That Extra Bit Special (0.1070s)
4/7/2021 8:50:04 PM	2.768	SINGLEP	Final Checks (0.9791s)
4/7/2021 8:50:04 PM	2.768	SINGLEP	Load Historical Documents (0.0100s)
4/7/2021 8:50:04 PM	2.768	SINGLEP	22.7 seconds total load time.
Boot up FleetOS (0.5s)
Check System Logs For Rogue Intelligence (1.7s)
Check For Extra Modules (1.5s)
Calculate Odds Of Success (0.4s)
Briefly Panic (0.7s)
Install Confidence Routines (0.4s)
Late Axionic Computations (0.4s)
Charging Marks (0.3s)
Offending Sentient Ship Parts (0.4s)
Detecting Power Spikes (7.6s)
Final Checks (1.0s)
ArcenDebugLog.LatestBetaOpenGL.txt (10,279 bytes)   
4/7/2021 8:53:52 PM	SINGLEP	Current directory used: E:/SteamLibrary/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: E:/SteamLibrary/steamapps/common/AI War 2/PlayerData/
4/7/2021 8:53:52 PM	SINGLEP	Boot up FleetOS (0.6670s)
4/7/2021 8:53:53 PM	SINGLEP	graphicsDeviceType in use: OpenGLCore
graphicsDeviceVersion in use: OpenGL 4.0.0 - Build 10.18.10.4885
graphicsMultiThreaded: False
graphicsShaderLevel: 46
operatingSystem: Windows 7  (6.1.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 4000
graphicsDeviceID: 354
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: OpenGL 4.0.0 - Build 10.18.10.4885
graphicsMemorySize: 1008
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
processorCount: 8
processorFrequency: 3392
systemMemorySize: 16063
supportedRenderTargetCount: 8
supportsComputeShaders: False
supportsShadows: True
usesReversedZBuffer: False
4/7/2021 8:53:54 PM	SINGLEP	Check System Logs For Rogue Intelligence (1.3311s)
4/7/2021 8:53:54 PM	SINGLEP	Warning: skipped mod "_Vanilla" in XMLLoadingOrder.txt because we couldn't find any mod with that name
4/7/2021 8:53:54 PM	SINGLEP	Inspect Aft Hatches (0.1050s)
4/7/2021 8:53:54 PM	SINGLEP	Found 298 xml files in 92 folders in 30ms
4/7/2021 8:53:54 PM	SINGLEP	Check For Extra Modules (0.3400s)
4/7/2021 8:53:54 PM	SINGLEP	298 Xml Files Parsed in 252ms
4/7/2021 8:53:54 PM	SINGLEP	Gather Ancient Lifeforms (0.0180s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Game Version: 2.768
4/7/2021 8:53:54 PM	2.768	SINGLEP	Eject Trash Into Hyperspace (0.0260s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Bring Cloaking Systems Online (0.0180s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Recalculate Speed Of Light (0.0270s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Optimize Comfort On Command Decks (0.0210s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Generating Framerates (0.0470s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Update mod and expansion statuses!
4/7/2021 8:53:54 PM	2.768	SINGLEP	Expansions:  The Spire Rises (NOT INSTALLED)  Zenith Onslaught (NOT INSTALLED)  The Neinzul Abyss (NOT INSTALLED)  
4/7/2021 8:53:54 PM	2.768	SINGLEP	Mods:  AIShieldGenerators (Disabled)  AMU (Disabled)  ExtendedShipVariants (Disabled)  FrigatesFocus (Disabled)  KaizersMarauders (Disabled)  MacrophageHistiocytes (Disabled)  MacrophageHistiocytesSpireIntegration (Disabled)  MicroModCollection (Disabled)  MoreSystemDefenders (Disabled)  PowerfulCommandStations (Disabled)  RaisingTheFloorMultiAIAdjustment (Disabled)  SKCivilianIndustry (Disabled)  SpireRailgunShop (Disabled)  SuperchargeRaid (Disabled)  TameDarkSpire (Disabled)  TheReprocessers (Disabled)  
4/7/2021 8:53:54 PM	2.768	SINGLEP	Check Nearby Stellar Masses (0.1180s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	297 Xml Files Checked For Exp/Mod Status in 28ms
4/7/2021 8:53:54 PM	2.768	SINGLEP	Pruning Excess Brain Cells (0.0570s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Remembering Alamo (0.0560s)
4/7/2021 8:53:54 PM	2.768	SINGLEP	Boot Audio Comms (0.0630s)
4/7/2021 8:53:55 PM	2.768	SINGLEP	Establish Individual Audio Links (0.0900s)
4/7/2021 8:53:55 PM	2.768	SINGLEP	No resolution change was required.
4/7/2021 8:53:55 PM	2.768	SINGLEP	Applied graphics settings: 
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
4/7/2021 8:53:55 PM	2.768	SINGLEP	Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
4/7/2021 8:53:55 PM	2.768	SINGLEP	Refresh Optical Lensing (0.1220s)
4/7/2021 8:53:55 PM	2.768	SINGLEP	Revise Fundamental Physical Laws (0.0500s)
4/7/2021 8:53:55 PM	2.768	SINGLEP	Calculate Odds Of Success (0.0500s)
4/7/2021 8:53:55 PM	2.768	SINGLEP	Briefly Panic (0.6190s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Install Confidence Routines (0.4550s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Bring Commander Interface Online (0.1160s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Motivate All Crews (0.0970s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Locating Available Networks (0.0540s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Externalizing Patterns (0.0270s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Hooking Externals (0.0890s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Handlizing Hooks (0.0220s)
4/7/2021 8:53:56 PM	2.768	SINGLEP	Disengaging Constants (0.0480s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Late Axionic Computations (0.2430s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Poking At Status Indicators (0.0170s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Discovering States Of Matter (0.0130s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Searching For A Leader (0.0370s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Suppressing Bad Thoughts (0.0190s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Sentinel Alertness Diagnostic (0.0140s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Connecting to Fleet Command (0.0630s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Thinking Of Advice (0.0680s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Degaussing Advice (0.0690s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Reading Alien Diaries (0.0770s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Naming All Known Planets (0.0690s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Remembering Speeds (0.0690s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Prioritizing Targets (0.0690s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Rebooting Sensor Arrays (0.0710s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Unloading Prismatic Grid (0.0690s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Thinking Of Objectives (0.0710s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Inhibiting Visual Scans (0.0790s)
4/7/2021 8:53:57 PM	2.768	SINGLEP	Synthesizing Vocals (0.0640s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Investigating Map Signatures (0.0830s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Ventilating Scenarios (0.0980s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Decontaminating Targeting Systems (0.0420s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Ejecting Tactical Core (0.0660s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Calibrating Formations (0.0680s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Intercepting Galactic Maps (0.0740s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Discharging Colored Ions (0.0860s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Replicating Ion Colors (0.0580s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Faction Diagnostics (0.0740s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Buffering Hackers (0.0930s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Inverting Death (0.0450s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Linear Field Variance (0.0700s)
4/7/2021 8:53:58 PM	2.768	SINGLEP	Charging Marks (0.0660s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Differentiating Marks (0.1540s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Guarding The Posts (0.0160s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Range Manifolds (0.0410s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Purging ROFs (0.2450s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Manipulating Speeds (0.0150s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Detecting Projectiles (0.0130s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Grouping Flow Fields (0.0390s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Modulating Flow Field Groups (0.0690s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Designing Fleets (0.0700s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Thinking Of Technologies (0.0750s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Categorizing Starboard Sensors (0.0670s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Injecting Galactic Variables (0.0730s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Fearing Starfields (0.0740s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Mopping Up Distant Planets (0.0790s)
4/7/2021 8:53:59 PM	2.768	SINGLEP	Categorizing All Planets (0.0690s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Organizing Commands (0.0910s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Calculating Firing Cones (0.3840s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Jailbreaking Favorite Ship Parts (0.2050s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Re-Aligning Objectives (0.0300s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Sterilizing Test Chamber (0.0140s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Issuing Orders (0.0150s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Augmenting Infusers (0.0160s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Infusing (0.0410s)
4/7/2021 8:54:00 PM	2.768	SINGLEP	Load Surrogates (0.1250s)
4/7/2021 8:54:06 PM	2.768	SINGLEP	Scan For Internal Dissent (5.7653s)
4/7/2021 8:54:06 PM	2.768	SINGLEP	Post-Proton Surge (0.0840s)
4/7/2021 8:54:06 PM	2.768	SINGLEP	Background Radiation Taste Test (0.0870s)
4/7/2021 8:54:06 PM	2.768	SINGLEP	Shuffling Chairs On Command Deck (0.0490s)
4/7/2021 8:54:06 PM	2.768	SINGLEP	Windshield Wiping (0.0620s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Last Organizational Modeling (0.2220s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Info: will dump 748 rows for GameEntityReferenceData.csv and GameEntityStrengthList.txt.
4/7/2021 8:54:07 PM	2.768	SINGLEP	Stimulate Modulation (0.0380s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Tip Servos (0.0140s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Sort Buildings Into Uneven Piles (0.0250s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Found null GameEntityTypeData for BroadsideFleet: ship_membership itemForLater Bombard
4/7/2021 8:54:07 PM	2.768	SINGLEP	Found null GameEntityTypeData for DemolitionFleet: ship_membership itemForLater TeslaTorpedoFrigate
4/7/2021 8:54:07 PM	2.768	SINGLEP	Found null GameEntityTypeData for GiantSlayerFleet: ship_membership itemForLater Bombard
4/7/2021 8:54:07 PM	2.768	SINGLEP	Found null GameEntityTypeData for SniperFleet: ship_membership itemForLater TackleDroneLauncherFrigate
4/7/2021 8:54:07 PM	2.768	SINGLEP	Found null GameEntityTypeData for UndyingStartingFleet: ship_membership itemForLater TeslaTorpedoFrigate
4/7/2021 8:54:07 PM	2.768	SINGLEP	Design New Fleet Logo (0.1090s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Inspect Fleet Logo (0.0340s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Ogle Enemy Logo (0.0680s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	Order Cores By Seniority (0.0690s)
4/7/2021 8:54:07 PM	2.768	SINGLEP	ArcenAssetBundleCache.InstantiatedObjects: 988
4/7/2021 8:54:07 PM	2.768	SINGLEP	Make Factions That Extra Bit Special (0.0850s)
4/7/2021 8:54:08 PM	2.768	SINGLEP	Final Checks (0.8740s)
4/7/2021 8:54:08 PM	2.768	SINGLEP	Load Historical Documents (0.0100s)
4/7/2021 8:54:08 PM	2.768	SINGLEP	16.5 seconds total load time.
Boot up FleetOS (0.7s)
Check System Logs For Rogue Intelligence (1.3s)
Check For Extra Modules (0.3s)
Briefly Panic (0.6s)
Install Confidence Routines (0.5s)
Calculating Firing Cones (0.4s)
Scan For Internal Dissent (5.8s)
Final Checks (0.9s)

Chris_McElligottPark

Apr 7, 2021 5:20 pm

administrator   ~0061048

This is very interesting anyhow, with your logs. Mostly everything looks as I would expect, but one thing that I see is that in an OpenGL format, your GPU only has 1GB of VRAM, whereas in DX11 it has 1.5GB available. That's a huge difference! This is all system RAM, since this is an integrated GPU, so it's entirely feasible that the OS is actually choosing to allocate it this way versus it being a reporting error.

So when you load up the latest beta on DirectX11 -- let's stay away from OpenGL for you -- what is happening? It's very laggy in general, and tooltips are flickering, and so on? Does anything get added to the log after you load up the game and move around and hover over some things and see the flicker?

Sometimes low performance during the game itself is because it's absolutely hammering a log file in the background with invisible errors, but usually we avoid that these days and actually show the errors.

Chris_McElligottPark

Apr 7, 2021 5:23 pm

administrator   ~0061049

Oh! In terms of in-game performance, does it improve dramatically if you turn off the ship models? Your machine is very likely to be GPU-bound rather than CPU or RAM bound. In the upcoming next beta, I have some notable reduction to the size of some cubemaps, and so things may run a lot more smoothly for you even with models on. All of our shaders have also (in the next build, not this one) been recompiled against the very latest standards, too. So there may be a notable improvement in the next build, but I'm not positive.

wildtiger97

Apr 7, 2021 5:38 pm

reporter   ~0061050

Latest beta crashes every time, including DirectX11!

All the performance issues noted are for 2.715 (and what led me to try the beta version in the first place). I'm happy to go into more detail if you'd like, but given all the improvements already in the beta branch, I suspect I'd just be pointing you to issues you've fixed already!

Chris_McElligottPark

Apr 8, 2021 9:43 am

administrator   ~0061057

Yep, understood on 2.715. On the latest beta, that is extremely surprising.

Can you do a verify local file cache on steam, and then post the player.log and ArcenDebugLog.txt file from running with DX11? There may not be much in there, but even if it only shows how far it gets before the log cuts off, that might be useful.

wildtiger97

Apr 8, 2021 3:03 pm

reporter   ~0061062

All the files yesterday were from 2.768.

I've updated to 2.770 (and verified the files for good measure!). Sadly it still crashes. Logs attached.
I've also attached logs for 2.715 for comparison - took copies once the lobby came up.
Main differences seem to be the unity version and the vram allocation. As you noted, huge difference between 1 and 1.5GB, yet it seems 2.715 is getting just 1GB and is the one that loads!

I checked Intel's site, and found that there were newer graphics drivers, so I've updated them, but that hasn't helped either.
ArcenDebugLog.2.715DirectX11.txt (8,937 bytes)   
4/8/2021 3:15:13 AM	SINGLEP	Current directory used: E:/SteamLibrary/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: E:/SteamLibrary/steamapps/common/AI War 2/PlayerData/
4/8/2021 3:15:13 AM	SINGLEP	Boot up FleetOS (0.5090s)
4/8/2021 3:15:14 AM	SINGLEP	graphicsDeviceType in use: Direct3D11
graphicsDeviceVersion in use: Direct3D 11.0 [level 11.0]
graphicsMultiThreaded: True
graphicsShaderLevel: 50
operatingSystem: Windows 7  (6.1.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 4000
graphicsDeviceID: 354
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: Direct3D 11.0 [level 11.0]
graphicsMemorySize: 1008
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
processorCount: 8
processorFrequency: 3392
systemMemorySize: 16063
supportedRenderTargetCount: 8
supportsComputeShaders: True
supportsShadows: True
usesReversedZBuffer: True
4/8/2021 3:15:14 AM	SINGLEP	Check System Logs For Rogue Intelligence (1.3291s)
4/8/2021 3:15:14 AM	SINGLEP	Warning: skipped mod "_Vanilla" in XMLLoadingOrder.txt because we couldn't find any mod with that name
4/8/2021 3:15:14 AM	SINGLEP	Inspect Aft Hatches (0.0880s)
4/8/2021 3:15:14 AM	SINGLEP	Found 252 xml files in 83 folders in 24ms
4/8/2021 3:15:14 AM	SINGLEP	Check For Extra Modules (0.2430s)
4/8/2021 3:15:14 AM	SINGLEP	252 Xml Files Parsed in 204ms
4/8/2021 3:15:14 AM	SINGLEP	Gather Ancient Lifeforms (0.0180s)
4/8/2021 3:15:14 AM	2.715	SINGLEP	Game Version: 2.715
4/8/2021 3:15:14 AM	2.715	SINGLEP	Eject Trash Into Hyperspace (0.0780s)
4/8/2021 3:15:14 AM	2.715	SINGLEP	Bring Cloaking Systems Online (0.0150s)
4/8/2021 3:15:14 AM	2.715	SINGLEP	Recalculate Speed Of Light (0.0210s)
4/8/2021 3:15:14 AM	2.715	SINGLEP	Optimize Comfort On Command Decks (0.0650s)
4/8/2021 3:15:14 AM	2.715	SINGLEP	Generating Framerates (0.0670s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Update mod and expansion statuses!
4/8/2021 3:15:15 AM	2.715	SINGLEP	Expansions:  The Spire Rises (NOT INSTALLED)  Zenith Onslaught (NOT INSTALLED)  The Neinzul Abyss (NOT INSTALLED)  
4/8/2021 3:15:15 AM	2.715	SINGLEP	Mods:  AIShieldGenerators (Disabled)  AMU (Disabled)  ExtendedShipVariants (Disabled)  KaizersMarauders (Disabled)  MicroModCollection (Disabled)  MoreStartingOptions (Disabled)  MoreSystemDefenders (Disabled)  SKCivilianIndustry (Disabled)  SpireRailgunShop (Disabled)  
4/8/2021 3:15:15 AM	2.715	SINGLEP	Check Nearby Stellar Masses (0.1210s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	249 Xml Files Checked For Exp/Mod Status in 34ms
4/8/2021 3:15:15 AM	2.715	SINGLEP	Pruning Excess Brain Cells (0.0580s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Remembering Alamo (0.0600s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Boot Audio Comms (0.0660s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Establish Individual Audio Links (0.0870s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	No resolution change was required.
4/8/2021 3:15:15 AM	2.715	SINGLEP	Applied graphics settings: 
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
4/8/2021 3:15:15 AM	2.715	SINGLEP	Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Refresh Optical Lensing (0.0890s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Revise Fundamental Physical Laws (0.0670s)
4/8/2021 3:15:15 AM	2.715	SINGLEP	Calculate Odds Of Success (0.2240s)
4/8/2021 3:15:16 AM	2.715	SINGLEP	Briefly Panic (0.6510s)
4/8/2021 3:15:16 AM	2.715	SINGLEP	Install Confidence Routines (0.3430s)
4/8/2021 3:15:16 AM	2.715	SINGLEP	Bring Commander Interface Online (0.0860s)
4/8/2021 3:15:16 AM	2.715	SINGLEP	Motivate All Crews (0.1070s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Locating Available Networks (0.0880s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Externalizing Patterns (0.0270s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Hooking Externals (0.0170s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Handlizing Hooks (0.0120s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Disengaging Constants (0.0730s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Late Axionic Computations (0.3220s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Suppressing Bad Thoughts (0.0150s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Sentinel Alertness Diagnostic (0.0160s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Connecting to Fleet Command (0.0130s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Thinking Of Advice (0.0550s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Degaussing Advice (0.0770s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Reading Alien Diaries (0.0710s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Naming All Known Planets (0.0740s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Remembering Speeds (0.1320s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Prioritizing Targets (0.0160s)
4/8/2021 3:15:17 AM	2.715	SINGLEP	Rebooting Sensor Arrays (0.0710s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Unloading Prismatic Grid (0.0740s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Thinking Of Objectives (0.0740s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Inhibiting Visual Scans (0.0790s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Synthesizing Vocals (0.0700s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Investigating Map Signatures (0.0780s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Ventilating Scenarios (0.0710s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Decontaminating Targeting Systems (0.0730s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Ejecting Tactical Core (0.0760s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Calibrating Formations (0.0700s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Intercepting Galactic Maps (0.0760s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Discharging Colored Ions (0.0860s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Replicating Ion Colors (0.0650s)
4/8/2021 3:15:18 AM	2.715	SINGLEP	Faction Diagnostics (0.0770s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Buffering Hackers (0.0750s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Inverting Death (0.0690s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Linear Field Variance (0.0750s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Charging Marks (0.1540s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Guarding The Posts (0.1460s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Range Manifolds (0.0140s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Purging ROFs (0.0130s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Manipulating Speeds (0.0490s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Detecting Projectiles (0.0750s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Grouping Flow Fields (0.0720s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Modulating Flow Field Groups (0.0790s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Designing Fleets (0.0740s)
4/8/2021 3:15:19 AM	2.715	SINGLEP	Thinking Of Technologies (0.0720s)
4/8/2021 3:15:20 AM	2.715	SINGLEP	Categorizing Starboard Sensors (0.0710s)
4/8/2021 3:15:20 AM	2.715	SINGLEP	Injecting Galactic Variables (0.0780s)
4/8/2021 3:15:20 AM	2.715	SINGLEP	Initiating Starfields (0.0780s)
4/8/2021 3:15:21 AM	2.715	SINGLEP	Pinpointing Distant Planets (1.6071s)
4/8/2021 3:15:21 AM	2.715	SINGLEP	Categorizing All Planets (0.0860s)
4/8/2021 3:15:21 AM	2.715	SINGLEP	Organizing Commands (0.1410s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Calculating Firing Cones (0.0870s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Offending Sentient Ship Parts (0.1920s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Re-Aligning Objectives (0.0390s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Sterilizing Test Chamber (0.0510s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Issuing Orders (0.0630s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Augmenting Infusers (0.0250s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Infusing (0.2970s)
4/8/2021 3:15:22 AM	2.715	SINGLEP	Load Surrogates (0.0610s)
4/8/2021 3:15:29 AM	2.715	SINGLEP	Restrain Self From Stating The Odds (7.1614s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Post-Proton Surge (0.1410s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Background Radiation Taste Test (0.0380s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Shuffling Chairs On Command Deck (0.0510s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Windshield Wiping (0.0650s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Last Organizational Modeling (0.1440s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Stimulate Modulation (0.0350s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Tip Servos (0.0440s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Sort Buildings Into Uneven Piles (0.0710s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Design New Fleet Logo (0.0780s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	Order Cores By Seniority (0.0690s)
4/8/2021 3:15:30 AM	2.715	SINGLEP	ArcenAssetBundleCache.InstantiatedObjects: 964
4/8/2021 3:15:30 AM	2.715	SINGLEP	Make Factions That Extra Bit Special (0.0860s)
4/8/2021 3:15:31 AM	2.715	SINGLEP	Final Checks (0.4360s)
4/8/2021 3:15:31 AM	2.715	SINGLEP	Load Historical Documents (0.0240s)
4/8/2021 3:15:31 AM	2.715	SINGLEP	18.8 seconds total load time.
Boot up FleetOS (0.5s)
Check System Logs For Rogue Intelligence (1.3s)
Briefly Panic (0.7s)
Install Confidence Routines (0.3s)
Late Axionic Computations (0.3s)
Pinpointing Distant Planets (1.6s)
Infusing (0.3s)
Restrain Self From Stating The Odds (7.2s)
Final Checks (0.4s)
4/8/2021 3:15:31 AM	2.715	SINGLEP	Hello Steam user 'wildtiger97'
ArcenDebugLog.2.770DX11.txt (10,459 bytes)   
4/8/2021 4:12:22 PM	SINGLEP	Current directory used: E:/SteamLibrary/steamapps/common/AI War 2/
Process Count = 0 so PlayerDataDirectory used: E:/SteamLibrary/steamapps/common/AI War 2/PlayerData/
4/8/2021 4:12:22 PM	SINGLEP	Boot up FleetOS (0.5800s)
4/8/2021 4:12:24 PM	SINGLEP	graphicsDeviceType in use: Direct3D11
graphicsDeviceVersion in use: Direct3D 11.0 [level 11.0]
graphicsMultiThreaded: False
graphicsShaderLevel: 50
operatingSystem: Windows 7  (6.1.0) 64bit
graphicsDeviceName: Intel(R) HD Graphics 4000
graphicsDeviceID: 354
graphicsDeviceVendor: Intel
graphicsDeviceVendorID: 32902
graphicsDeviceVersion: Direct3D 11.0 [level 11.0]
graphicsMemorySize: 1504
maxTextureSize: 16384
npotSupport: Full
processorType: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
processorCount: 8
processorFrequency: 3392
systemMemorySize: 16063
supportedRenderTargetCount: 8
supportsComputeShaders: True
supportsShadows: True
usesReversedZBuffer: True
4/8/2021 4:12:24 PM	SINGLEP	Check System Logs For Rogue Intelligence (1.8391s)
4/8/2021 4:12:24 PM	SINGLEP	Warning: skipped mod "_Vanilla" in XMLLoadingOrder.txt because we couldn't find any mod with that name
4/8/2021 4:12:24 PM	SINGLEP	Inspect Aft Hatches (0.2690s)
4/8/2021 4:12:24 PM	SINGLEP	Found 298 xml files in 92 folders in 37ms
4/8/2021 4:12:27 PM	SINGLEP	Check For Extra Modules (2.8982s)
4/8/2021 4:12:27 PM	SINGLEP	298 Xml Files Parsed in 2,856ms
4/8/2021 4:12:27 PM	SINGLEP	Gather Ancient Lifeforms (0.0270s)
4/8/2021 4:12:27 PM	2.770	SINGLEP	Game Version: 2.770
4/8/2021 4:12:27 PM	2.770	SINGLEP	Eject Trash Into Hyperspace (0.0350s)
4/8/2021 4:12:27 PM	2.770	SINGLEP	Bring Cloaking Systems Online (0.0160s)
4/8/2021 4:12:27 PM	2.770	SINGLEP	Recalculate Speed Of Light (0.0700s)
4/8/2021 4:12:27 PM	2.770	SINGLEP	Optimize Comfort On Command Decks (0.0880s)
4/8/2021 4:12:27 PM	2.770	SINGLEP	Generating Framerates (0.0810s)
4/8/2021 4:12:27 PM	2.770	SINGLEP	Update mod and expansion statuses!
4/8/2021 4:12:27 PM	2.770	SINGLEP	Expansions:  The Spire Rises (NOT INSTALLED)  Zenith Onslaught (NOT INSTALLED)  The Neinzul Abyss (NOT INSTALLED)  
4/8/2021 4:12:27 PM	2.770	SINGLEP	Mods:  AIShieldGenerators (Disabled)  AMU (Disabled)  ExtendedShipVariants (Disabled)  FrigatesFocus (Disabled)  KaizersMarauders (Disabled)  MacrophageHistiocytes (Disabled)  MacrophageHistiocytesSpireIntegration (Disabled)  MicroModCollection (Disabled)  MoreSystemDefenders (Disabled)  PowerfulCommandStations (Disabled)  RaisingTheFloorMultiAIAdjustment (Disabled)  SKCivilianIndustry (Disabled)  SpireRailgunShop (Disabled)  SuperchargeRaid (Disabled)  TameDarkSpire (Disabled)  TheReprocessers (Disabled)  
4/8/2021 4:12:27 PM	2.770	SINGLEP	Check Nearby Stellar Masses (0.1880s)
4/8/2021 4:12:28 PM	2.770	SINGLEP	298 Xml Files Checked For Exp/Mod Status in 149ms
4/8/2021 4:12:28 PM	2.770	SINGLEP	Pruning Excess Brain Cells (0.3930s)
4/8/2021 4:12:28 PM	2.770	SINGLEP	Remembering Alamo (0.0860s)
4/8/2021 4:12:28 PM	2.770	SINGLEP	Boot Audio Comms (0.0200s)
4/8/2021 4:12:28 PM	2.770	SINGLEP	Establish Individual Audio Links (0.1880s)
4/8/2021 4:12:28 PM	2.770	SINGLEP	No resolution change was required.
4/8/2021 4:12:28 PM	2.770	SINGLEP	Applied graphics settings: 
AntialiasingMode:x2
UseSoftParticles:False
BillboardsFaceCameraPosition:False
AnisotropicMode:ForceEnable
TextureQuality:Full
4/8/2021 4:12:28 PM	2.770	SINGLEP	Applied Framerate Type: 144 FPS (vsync: 0 targetFPS:144)
4/8/2021 4:12:28 PM	2.770	SINGLEP	Refresh Optical Lensing (0.0430s)
4/8/2021 4:12:28 PM	2.770	SINGLEP	Revise Fundamental Physical Laws (0.2450s)
4/8/2021 4:12:29 PM	2.770	SINGLEP	Calculate Odds Of Success (0.1160s)
4/8/2021 4:12:41 PM	2.770	SINGLEP	Briefly Panic (12.5537s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Install Confidence Routines (0.4720s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Bring Commander Interface Online (0.1240s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Motivate All Crews (0.1410s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Locating Available Networks (0.1110s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Externalizing Patterns (0.0240s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Hooking Externals (0.0150s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Handlizing Hooks (0.0150s)
4/8/2021 4:12:42 PM	2.770	SINGLEP	Disengaging Constants (0.1530s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Late Axionic Computations (0.6550s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Poking At Status Indicators (0.0210s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Discovering States Of Matter (0.0190s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Searching For A Leader (0.0150s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Suppressing Bad Thoughts (0.0610s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Sentinel Alertness Diagnostic (0.0850s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Connecting to Fleet Command (0.0860s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Thinking Of Advice (0.0850s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Degaussing Advice (0.0870s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Reading Alien Diaries (0.0940s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Naming All Known Planets (0.0850s)
4/8/2021 4:12:43 PM	2.770	SINGLEP	Remembering Speeds (0.0850s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Prioritizing Targets (0.0870s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Rebooting Sensor Arrays (0.0850s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Unloading Prismatic Grid (0.1040s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Thinking Of Objectives (0.0860s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Inhibiting Visual Scans (0.1430s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Synthesizing Vocals (0.0300s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Investigating Map Signatures (0.0920s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Ventilating Scenarios (0.0810s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Decontaminating Targeting Systems (0.0920s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Ejecting Tactical Core (0.0890s)
4/8/2021 4:12:44 PM	2.770	SINGLEP	Calibrating Formations (0.0850s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Intercepting Galactic Maps (0.0870s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Discharging Colored Ions (0.1000s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Replicating Ion Colors (0.1430s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Faction Diagnostics (0.0260s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Buffering Hackers (0.1730s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Inverting Death (0.0190s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Linear Field Variance (0.1060s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Charging Marks (0.2060s)
4/8/2021 4:12:45 PM	2.770	SINGLEP	Differentiating Marks (0.1530s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Guarding The Posts (0.0200s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Range Manifolds (0.0160s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Purging ROFs (0.0520s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Manipulating Speeds (0.0870s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Detecting Projectiles (0.1600s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Grouping Flow Fields (0.0210s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Modulating Flow Field Groups (0.0920s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Designing Fleets (0.0910s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Thinking Of Technologies (0.0740s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Categorizing Starboard Sensors (0.0860s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Injecting Galactic Variables (0.0900s)
4/8/2021 4:12:46 PM	2.770	SINGLEP	Propping Up Starfields (0.1230s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Destroying Distant Planets (0.1680s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Categorizing All Planets (0.0630s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Organizing Commands (0.1060s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Calculating Firing Cones (0.1690s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Collapsing Pile Of Ship Parts (0.1380s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Re-Aligning Objectives (0.0220s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Sterilizing Test Chamber (0.0200s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Issuing Orders (0.0820s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Augmenting Infusers (0.0200s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Infusing (0.1810s)
4/8/2021 4:12:47 PM	2.770	SINGLEP	Load Surrogates (0.1290s)
4/8/2021 4:12:48 PM	2.770	SINGLEP	Locate Dictionaries (0.0650s)
4/8/2021 4:12:48 PM	2.770	SINGLEP	Set Stage (0.0720s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Planetary Collision Avoidance (28.1866s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Post-Proton Surge (0.0940s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Background Radiation Taste Test (0.1410s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Shuffling Chairs On Command Deck (0.0300s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Windshield Wiping (0.0780s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Last Organizational Modeling (0.1650s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Info: will dump 748 rows for GameEntityReferenceData.csv and GameEntityStrengthList.txt.
4/8/2021 4:13:16 PM	2.770	SINGLEP	Stimulate Modulation (0.0400s)
4/8/2021 4:13:16 PM	2.770	SINGLEP	Tip Servos (0.0570s)
4/8/2021 4:13:17 PM	2.770	SINGLEP	Sort Buildings Into Uneven Piles (0.0840s)
4/8/2021 4:13:17 PM	2.770	SINGLEP	Found null GameEntityTypeData for BroadsideFleet: ship_membership itemForLater Bombard
4/8/2021 4:13:17 PM	2.770	SINGLEP	Found null GameEntityTypeData for DemolitionFleet: ship_membership itemForLater TeslaTorpedoFrigate
4/8/2021 4:13:17 PM	2.770	SINGLEP	Found null GameEntityTypeData for GiantSlayerFleet: ship_membership itemForLater Bombard
4/8/2021 4:13:17 PM	2.770	SINGLEP	Found null GameEntityTypeData for SniperFleet: ship_membership itemForLater TackleDroneLauncherFrigate
4/8/2021 4:13:17 PM	2.770	SINGLEP	Found null GameEntityTypeData for UndyingStartingFleet: ship_membership itemForLater TeslaTorpedoFrigate
4/8/2021 4:13:17 PM	2.770	SINGLEP	Design New Fleet Logo (0.1320s)
4/8/2021 4:13:17 PM	2.770	SINGLEP	Inspect Fleet Logo (0.0420s)
4/8/2021 4:13:17 PM	2.770	SINGLEP	Ogle Enemy Logo (0.0820s)
4/8/2021 4:13:17 PM	2.770	SINGLEP	Order Cores By Seniority (0.0870s)
4/8/2021 4:13:17 PM	2.770	SINGLEP	ArcenAssetBundleCache.InstantiatedObjects: 982
4/8/2021 4:13:17 PM	2.770	SINGLEP	Make Factions That Extra Bit Special (0.0950s)
4/8/2021 4:13:18 PM	2.770	SINGLEP	Final Checks (1.0591s)
4/8/2021 4:13:18 PM	2.770	SINGLEP	Load Historical Documents (0.0120s)
4/8/2021 4:13:18 PM	2.770	SINGLEP	56.7 seconds total load time.
Boot up FleetOS (0.6s)
Check System Logs For Rogue Intelligence (1.8s)
Inspect Aft Hatches (0.3s)
Check For Extra Modules (2.9s)
Pruning Excess Brain Cells (0.4s)
Briefly Panic (12.6s)
Install Confidence Routines (0.5s)
Late Axionic Computations (0.7s)
Planetary Collision Avoidance (28.2s)
Final Checks (1.1s)
ArcenDebugLog.2.770DX11.txt (10,459 bytes)   
Player.2.770DX11.log (1,486 bytes)

Chris_McElligottPark

Apr 8, 2021 5:29 pm

administrator   ~0061065

VRAM is kind of a fuzzy topic when we're talking about the on-die integrated GPUs that are part of the CPU. Essentially, this is the working memory for the GPU part of your CPU. You can absolutely load more stuff in than is supported there, but it just runs slower because it pulls stuff in and out of main memory.

However, your main memory is directly depleted by VRAM of this sort (unlike with a dedicated GPU). A dedicated GPU has its own VRAM (that is also faster) on its own card. It takes nothing away from system RAM if you have 8GB of VRAM on your GPU. However, a built-in GPU on the die of the CPU will directly take that 1GB or 1.5GB of regular RAM away from the system, and use it for the GPU instead, while it is active. So if you had 6GB of system RAM, you effectively now have 5 or 4.5 GB of system RAM, is really the only side effect.

Chris_McElligottPark

Apr 8, 2021 5:36 pm

administrator   ~0061066

You have 16GB of system RAM, I see. That should be really sufficient for anything and everything with this.

I see that you have an error in there that states:

d3d11: CreateDXGIFactory2(...) not found, fallbacking to CreateDXGIFactory1(...).
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).

In the older version of the game, on an older version of unity, it was just this for you:

GfxDevice: creating device client; threaded=1
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).

THAT said, I'm not convinced that's actually what is going on here. It looks very strongly like it is crashing around the time that steamworks integration is fired up.

If you completely kill Steam -- in other words, Exit Steam and make sure it's not hiding and still running -- does the game launch? I suspect that may work.

There were some other interesting potential solutions here: https://steamcommunity.com/app/286160/discussions/0/1648791520841721346/?ctp=3

wildtiger97

Apr 9, 2021 12:19 pm

reporter   ~0061073

Yeah, fortunately RAM isn't usually a problem unless I'm doing a lot at once!

Okay. Progress of sorts:
I closed down steam completely, and 2.770 finally made it to the lobby!
On my first attempt, I just left it there for maybe a minute or two and then closed it.
Then I tried it a second time, and again made it to the lobby, but this time it kind of stuttered a bit and then died. Hopefully a plus - there's a crash dump and error log associated with this.

Interestingly, it looks like it's using OpenGL. I didn't get the choice like I did with steam, so I assume that's the default option. Is there a way to use DirectX11 when opening outside of steam? I can give that a go and see if it works any better.

From the error log:
Read from location 000000003552F518 caused an access violation.

and

Stack Trace of Crashed Thread 4884:
0x0000000077B3AE37 (ntdll) LdrLoadDll
0x0000000180031FA7 (guard64) Exported
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000007FEFD940052)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000007FEFD940052)
0x000007FEFD940052 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000000003552F511)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000000003552F511)
0x000000003552F511 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000000013552F570)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000000013552F570)
0x000000013552F570 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000000013552F500)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000000013552F500)
0x000000013552F500 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000000013552F560)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000000013552F560)
0x000000013552F560 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 00000000001A0018)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 00000000001A0018)
0x00000000001A0018 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 000000007353F710)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 000000007353F710)
0x000000007353F710 ((<unknown>)) (function-name not available)
ERROR: SymGetSymFromAddr64, GetLastError: 'The specified module could not be found.' (Address: 0000000069E64FC4)
ERROR: SymGetModuleInfo64, GetLastError: 'A dynamic link library (DLL) initialization routine failed.' (Address: 0000000069E64FC4)
0x0000000069E64FC4 ((<unknown>)) (function-name not available)

I also tried with 2.771 and got the same crash.

For completeness, I've also tried 2.715 without steam and it made it to the lobby (OpenGL) and I didn't see any crash after watching ships go by for a couple of minutes.

Chris_McElligottPark

Apr 12, 2021 8:16 pm

administrator   ~0061100

Ah -- yes, you can force it to directx11 with the command line argument

-force-d3d11

From your log above, I note the following:

GfxDevice: creating device client; threaded=1
OpenGL 4.5 is not supported on this platform.

That's kind of interesting.

Badger brought up a good point today, actually -- did you know that Windows 7 is past its EOL in general at the moment? It no longer gets even critical security updates. Drivers and such are progressively more out of date, so far as I know, as well, though that would vary by vendor. Since Jan 2020, running windows 7 puts you at direct risk from a lot of malware that has known exploits but that Microsoft won't patch any longer.

wildtiger97

Apr 14, 2021 11:57 am

reporter   ~0061109

Thank you! That's done the trick.
I've successfully been able to play a game in version 2.775 :)

Agreed about Windows 7. It's not ideal, but for now, it's what I've got.

I've looked into Intel's support for OpenGL4.5. They have updated drivers that support Windows 7, but not their HD4000 graphics.
Guess that's two things I maybe need to look at upgrading.

Any idea why steam would be causing it to fail in the more recent versions? It would be nice to have it working with that!

Chris_McElligottPark

Apr 14, 2021 3:16 pm

administrator   ~0061111

Wonderful that this did the trick!

In terms of why Steam is causing that problem, it is apparently not the overlay (that would be the usual culprit, but you turned that off), so instead it has to do with the API callbacks from Steam.

Essentially, to have Steam integration, Valve provides us with a dll, and we link against that and make calls into that which then get routed through your OS to the steam client, and the Steam client does some stuff. In rare cases where there is an error, USUALLY that happens in the Steam client itself, since most of their code exists in that process. Their own dlls that they give to us are essentially just a bridge, by design. That way they can keep updating the Steam client, but old games released in 2008 still have a bridge -- 13 years out of date -- that works perfectly with their new client.

Anyhow, so that model generally works really well. However, it's important to understand that the bridge is essentially loaded into the GAME process, and so if it encounters any super fatal errors, it will crash the game process and not the Steam client itself. This is, usually, quite rare. Their bridge is stable and small for good reason, because they want to basically never force old games to be updated or suddenly lose compatibility with logging achievements. So the bridge has to be almost empty and just focused on talking, from a game to the Steam client. And it needs to be stable over decades.

That has generally proved to be true, in my observation, having worked on games with Steam integration since 2009. Most cases where the steam integration crashes the client are actually the steam overlay, because that is an injection via either directx or opengl, and that comes with its own risks. That's kind of a hijack-y way to get Valve's overlay into any game (the process is literally called injection), but it's widely used by various tools like Steam or various voice chat programs, etc. Usually when there is a problem it's either a driver thing or a new version of the Steam client thing.

In other rare cases, it can be the underlying game engine that changes something and then things suddenly stop working. This is usually when a new low-level rendering pipeline is introduced, or something of that sort. Nothing like that has happened in the versions of unity we upgraded from/to, so why this would happen is a bit of a mystery to me.

The other culprit could be antivirus or anti-malware software. I mentioned how there's all this cross-process talking happening via the bridge, and directx injection, and so on? That style of programming can also be used by malware to do all sorts of nasty things. So sometimes antivirus will pick up on that and kill the "invasive" thing. When they do that and the "invasive" thing is a part of a larger game process, then the antivirus is winding up killing the actual game itself.

Whitelisting AI War 2, and/or the Steam client, might solve those issues if that's what it is.

wildtiger97

Apr 16, 2021 11:14 am

reporter   ~0061132

I've given the whitelisting a go, but no luck there, so I'll just carry on without steam.

Thanks again for getting me up and running! And thank you for taking the time to explain things - it's very much appreciated. :)

Chris_McElligottPark

Apr 16, 2021 9:25 pm

administrator   ~0061139

It's my pleasure! I'm sorry that whitelisting didn't work, but hopefully as Steam updates their client further it will be a problem that goes away. :)

Issue History

Date Modified Username Field Change
Apr 6, 2021 7:03 pm wildtiger97 New Issue
Apr 7, 2021 10:48 am wildtiger97 Note Added: 0061026
Apr 7, 2021 3:16 pm Chris_McElligottPark Assigned To => Chris_McElligottPark
Apr 7, 2021 3:16 pm Chris_McElligottPark Status new => feedback
Apr 7, 2021 3:16 pm Chris_McElligottPark Note Added: 0061031
Apr 7, 2021 3:44 pm wildtiger97 File Added: aiw2-missing-tutorials_rd.jpg
Apr 7, 2021 3:44 pm wildtiger97 Note Added: 0061036
Apr 7, 2021 3:44 pm wildtiger97 Status feedback => assigned
Apr 7, 2021 4:03 pm wildtiger97 File Added: Player.LatestBetaDirectX11.log
Apr 7, 2021 4:03 pm wildtiger97 File Added: Player.LatestBetaOpenGL.log
Apr 7, 2021 4:03 pm wildtiger97 Note Added: 0061040
Apr 7, 2021 4:56 pm Chris_McElligottPark Note Added: 0061044
Apr 7, 2021 5:02 pm Chris_McElligottPark Status assigned => feedback
Apr 7, 2021 5:02 pm Chris_McElligottPark Note Added: 0061045
Apr 7, 2021 5:12 pm Chris_McElligottPark Note Added: 0061046
Apr 7, 2021 5:16 pm wildtiger97 File Added: ArcenDebugLog.LatestBetaDirectX11.txt
Apr 7, 2021 5:16 pm wildtiger97 File Added: ArcenDebugLog.LatestBetaOpenGL.txt
Apr 7, 2021 5:16 pm wildtiger97 Note Added: 0061047
Apr 7, 2021 5:16 pm wildtiger97 Status feedback => assigned
Apr 7, 2021 5:20 pm Chris_McElligottPark Note Added: 0061048
Apr 7, 2021 5:23 pm Chris_McElligottPark Note Added: 0061049
Apr 7, 2021 5:38 pm wildtiger97 Note Added: 0061050
Apr 8, 2021 9:43 am Chris_McElligottPark Note Added: 0061057
Apr 8, 2021 3:03 pm wildtiger97 File Added: ArcenDebugLog.2.715DirectX11.txt
Apr 8, 2021 3:03 pm wildtiger97 File Added: ArcenDebugLog.2.770DX11.txt
Apr 8, 2021 3:03 pm wildtiger97 File Added: Player.2.715DirectX11.log
Apr 8, 2021 3:03 pm wildtiger97 File Added: Player.2.770DX11.log
Apr 8, 2021 3:03 pm wildtiger97 Note Added: 0061062
Apr 8, 2021 5:29 pm Chris_McElligottPark Note Added: 0061065
Apr 8, 2021 5:36 pm Chris_McElligottPark Note Added: 0061066
Apr 9, 2021 12:19 pm wildtiger97 File Added: Player.2770.NoSteam.FirstAttempt.log
Apr 9, 2021 12:19 pm wildtiger97 File Added: Player.2770.NoSteam.SecondAttempt.log
Apr 9, 2021 12:19 pm wildtiger97 Note Added: 0061073
Apr 12, 2021 8:16 pm Chris_McElligottPark Note Added: 0061100
Apr 14, 2021 11:57 am wildtiger97 Note Added: 0061109
Apr 14, 2021 3:16 pm Chris_McElligottPark Status assigned => resolved
Apr 14, 2021 3:16 pm Chris_McElligottPark Resolution open => fixed
Apr 14, 2021 3:16 pm Chris_McElligottPark Fixed in Version => 2.800 The Paradigm Shift
Apr 14, 2021 3:16 pm Chris_McElligottPark Note Added: 0061111
Apr 16, 2021 11:14 am wildtiger97 Note Added: 0061132
Apr 16, 2021 9:25 pm Chris_McElligottPark Note Added: 0061139