View Issue Details
| ID | Project | Category | Date Submitted | Last Update | |
|---|---|---|---|---|---|
| 0019440 | Starward Rogue | Crash/Exception | Feb 17, 2018 9:35 pm | Feb 20, 2018 10:10 am | |
| Reporter | logorouge | Assigned To | keith.lamothe | ||
| Severity | major | ||||
| Status | resolved | Resolution | fixed | ||
| Product Version | 2.002 Hotfixes | ||||
| Fixed in Version | 2.003 Hotfix | ||||
| Summary | 0019440: Fatal Error + Unusable save | ||||
| Description | Between two floors, I got a fatal error that interrupted my run. Trying to continue only showed an empty black space (could still access the menu to exit). After quitting and relaunching the game, the save refuses to open. Took a screenshot of the original fatal error and the message when I tried to reopen the save. The link below includes the screenshots, plus the ArcenDebugLog, ErrorsReportedByEngine and UnhandledErrors files. Also included the save itself and the statistics.dat in case they could be of use. https://www.dropbox.com/sh/962suji7lbn5hh0/AAAv6wu4dVbqQTNFdbRqWcnOa?dl=0 | ||||
| Tags | No tags attached. | ||||
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Okay, the fix is now out and your savegame should work again! :) |
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Perfect. I can confirm that my save works again and I can start a new run without issue. Thank you for the quick fix! |
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Awesome -- thanks be to Keith! :) |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| Feb 17, 2018 9:35 pm | logorouge | New Issue | |
| Feb 19, 2018 4:43 pm | Chris_McElligottPark | Assigned To | => keith.lamothe |
| Feb 19, 2018 4:43 pm | Chris_McElligottPark | Status | new => resolved |
| Feb 19, 2018 4:43 pm | Chris_McElligottPark | Resolution | open => fixed |
| Feb 19, 2018 4:43 pm | Chris_McElligottPark | Fixed in Version | => 2.003 Hotfix |
| Feb 19, 2018 4:43 pm | Chris_McElligottPark | Note Added: 0047008 | |
| Feb 19, 2018 5:59 pm | logorouge | Note Added: 0047010 | |
| Feb 20, 2018 10:10 am | Chris_McElligottPark | Note Added: 0047016 |
